Closed Bug 1306053 Opened 8 years ago Closed 8 years ago

"Your email address is new to us"

Categories

(developer.mozilla.org Graveyard :: Sign-in, defect)

Product:
developer.mozilla.org Graveyard
Component:
Sign-in
Platform:
All
Other
Type:
defect
Priority:
Not set
Severity:
minor

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: bugzilla, Unassigned)

Details

(Whiteboard: [specification][type:bug]) 

What did you do?
================
1. I received the mail "Update your login information for MDN" in August for my mail account andre.wolski@gmx.de
2. I followed the link to https://developer.mozilla.org/en-US/docs/MDN/Contribute/Howto/Link_a_GitHub_account
3. I clicked on Sign in -> Persona, entered andre.wolski@gmx.de and clicked "next"

What happened?
==============
I get the following message:
> Your email address is new to us. Please create a password to use with Persona.

What should have happened?
==========================
I should be able to login (or reset the password, as I have no idea what I used back then).

Is there anything else we should know?
======================================
I had trouble remembering my login some time ago and created this account here. However it seems that bugzilla is using completely separated logins.
Severity: normal → minor
Sounds like you've run into Persona's automated expiry. If you follow Persona's instructions to create a new password it will still be able to sign you into MDN once you've got your email verified in their system again.

There are more detailed instructions here: 
https://developer.mozilla.org/en-US/docs/MDN/Contribute/Howto/Link_a_GitHub_account#Persona_doesn%27t_remember_me


Sorry it hasn't been a straight forward process :/
Thanks, I should've searched for the Troubleshooting section..
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → INVALID
Glad it's working :)
Product: developer.mozilla.org → developer.mozilla.org Graveyard
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