"Your email address is new to us"

RESOLVED INVALID

Status

--
minor
RESOLVED INVALID
2 years ago
2 years ago

People

(Reporter: bugzilla, Unassigned)

Tracking

Details

(Whiteboard: [specification][type:bug])

(Reporter)

Description

2 years ago
What did you do?
================
1. I received the mail "Update your login information for MDN" in August for my mail account andre.wolski@gmx.de
2. I followed the link to https://developer.mozilla.org/en-US/docs/MDN/Contribute/Howto/Link_a_GitHub_account
3. I clicked on Sign in -> Persona, entered andre.wolski@gmx.de and clicked "next"

What happened?
==============
I get the following message:
> Your email address is new to us. Please create a password to use with Persona.

What should have happened?
==========================
I should be able to login (or reset the password, as I have no idea what I used back then).

Is there anything else we should know?
======================================
I had trouble remembering my login some time ago and created this account here. However it seems that bugzilla is using completely separated logins.
(Reporter)

Updated

2 years ago
Severity: normal → minor
Sounds like you've run into Persona's automated expiry. If you follow Persona's instructions to create a new password it will still be able to sign you into MDN once you've got your email verified in their system again.

There are more detailed instructions here: 
https://developer.mozilla.org/en-US/docs/MDN/Contribute/Howto/Link_a_GitHub_account#Persona_doesn%27t_remember_me


Sorry it hasn't been a straight forward process :/
(Reporter)

Comment 2

2 years ago
Thanks, I should've searched for the Troubleshooting section..
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INVALID
Glad it's working :)
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