Crash in shutdownhang | ReleaseData

NEW
Unassigned

Status

()

P3
critical
2 years ago
10 months ago

People

(Reporter: alex_mayorga, Unassigned)

Tracking

({crash})

51 Branch
x86
Windows 7
crash
Points:
---

Firefox Tracking Flags

(firefox49 affected, firefox-esr45 affected, firefox50 affected, firefox51 affected, firefox52 wontfix, firefox53 affected)

Details

(crash signature)

(Reporter)

Description

2 years ago
This bug was filed from the Socorro interface and is 
report bp-72f8b936-e04e-4b9d-a9f1-b5eb22161004.
=============================================================

¡Hola!

Recently crashed like above with no identifiable STR.

549 other crashes in the past week at https://crash-stats.mozilla.com/signature/?product=Firefox&signature=shutdownhang%20%7C%20ReleaseData

¡Gracias!
Alex

Crashing Thread (0)
Frame 	Module 	Signature 	Source
0 	xul.dll 	ReleaseData(void*, unsigned int) 	xpcom/string/nsSubstring.cpp:113
1 		@0x10fbb66f 	
2 	xul.dll 	mozilla::detail::RunnableMethodImpl<void ( nsGlobalWindow::*)(void), 1, 0>::Run() 	obj-firefox/dist/include/nsThreadUtils.h:764
3 	xul.dll 	nsThread::ProcessNextEvent(bool, bool*) 	xpcom/threads/nsThread.cpp:1082
4 	xul.dll 	NS_ProcessNextEvent(nsIThread*, bool) 	xpcom/glue/nsThreadUtils.cpp:290
5 	xul.dll 	`anonymous namespace'::ParentImpl::ShutdownBackgroundThread 	ipc/glue/BackgroundImpl.cpp:1222
6 	xul.dll 	`anonymous namespace'::ParentImpl::ShutdownObserver::Observe 	ipc/glue/BackgroundImpl.cpp:1336
7 	xul.dll 	nsObserverList::NotifyObservers(nsISupports*, char const*, char16_t const*) 	xpcom/ds/nsObserverList.cpp:112
8 	xul.dll 	nsObserverService::NotifyObservers(nsISupports*, char const*, char16_t const*) 	xpcom/ds/nsObserverService.cpp:281
9 	xul.dll 	mozilla::ShutdownXPCOM(nsIServiceManager*) 	xpcom/build/XPCOMInit.cpp:902
10 	xul.dll 	ScopedXPCOMStartup::~ScopedXPCOMStartup() 	toolkit/xre/nsAppRunner.cpp:1401
11 	xul.dll 	mozilla::UniquePtr<ScopedXPCOMStartup, mozilla::DefaultDelete<ScopedXPCOMStartup> >::reset(ScopedXPCOMStartup*) 	obj-firefox/dist/include/mozilla/UniquePtr.h:345
12 	xul.dll 	XREMain::XRE_main(int, char** const, nsXREAppData const*) 	toolkit/xre/nsAppRunner.cpp:4580
13 	xul.dll 	XRE_main 	toolkit/xre/nsAppRunner.cpp:4643
14 	firefox.exe 	do_main 	browser/app/nsBrowserApp.cpp:281
15 	firefox.exe 	NS_internal_main(int, char**, char**) 	browser/app/nsBrowserApp.cpp:414
16 	firefox.exe 	wmain 	toolkit/xre/nsWindowsWMain.cpp:115
17 	firefox.exe 	__scrt_common_main_seh 	f:/dd/vctools/crt/vcstartup/src/startup/exe_common.inl:253
18 	kernel32.dll 	BaseThreadInitThunk 	
19 	ntdll.dll 	RtlUserThreadStart
(Reporter)

Comment 1

2 years ago
¡Hola!

This crash still exist on 53.

¡Gracias!
Alex

https://crash-stats.mozilla.com/report/index/c4e6e813-05b6-473a-bd70-116a62161212

Crashing Thread (0)
Frame 	Module 	Signature 	Source
0 	xul.dll 	ReleaseData(void*, unsigned int) 	xpcom/string/nsSubstring.cpp:113
1 		@0x25ecff 	
2 	xul.dll 	mozilla::detail::RunnableMethodImpl<void ( nsDocument::*)(void), 0, 0>::Run() 	obj-firefox/dist/include/nsThreadUtils.h:826
3 	xul.dll 	nsThread::ProcessNextEvent(bool, bool*) 	xpcom/threads/nsThread.cpp:1213
4 	xul.dll 	NS_ProcessNextEvent(nsIThread*, bool) 	xpcom/glue/nsThreadUtils.cpp:381
5 	xul.dll 	`anonymous namespace'::ParentImpl::ShutdownBackgroundThread 	ipc/glue/BackgroundImpl.cpp:1222
6 	xul.dll 	`anonymous namespace'::ParentImpl::ShutdownObserver::Observe 	ipc/glue/BackgroundImpl.cpp:1336
7 	xul.dll 	nsObserverList::NotifyObservers(nsISupports*, char const*, char16_t const*) 	xpcom/ds/nsObserverList.cpp:112
8 	xul.dll 	nsObserverService::NotifyObservers(nsISupports*, char const*, char16_t const*) 	xpcom/ds/nsObserverService.cpp:281
9 	xul.dll 	mozilla::ShutdownXPCOM(nsIServiceManager*) 	xpcom/build/XPCOMInit.cpp:924
10 	xul.dll 	ScopedXPCOMStartup::~ScopedXPCOMStartup() 	toolkit/xre/nsAppRunner.cpp:1414
11 	xul.dll 	mozilla::UniquePtr<ScopedXPCOMStartup, mozilla::DefaultDelete<ScopedXPCOMStartup> >::reset(ScopedXPCOMStartup*) 	obj-firefox/dist/include/mozilla/UniquePtr.h:345
12 	xul.dll 	XREMain::XRE_main(int, char** const, nsXREAppData const*) 	toolkit/xre/nsAppRunner.cpp:4646
13 	xul.dll 	XRE_main 	toolkit/xre/nsAppRunner.cpp:4709
14 	firefox.exe 	do_main 	browser/app/nsBrowserApp.cpp:328
15 	firefox.exe 	wmain 	toolkit/xre/nsWindowsWMain.cpp:115
16 	firefox.exe 	__scrt_common_main_seh 	f:/dd/vctools/crt/vcstartup/src/startup/exe_common.inl:253
17 	kernel32.dll 	BaseThreadInitThunk 	
18 	ntdll.dll 	RtlUserThreadStart
status-firefox53: --- → affected
Firefox 50.1.0 64-bit on Windows 8.1 64-bit

This hit me yesterday as https://crash-stats.mozilla.com/report/index/2c2e5d27-926c-483e-9df5-a885a2161218 at the end of the first browser session after the page file had been moved from SSD to HDD and Firefox being busy for ~50 minutes with shutting down (it started recently to increase the private bytes by 50% when shutdown gets initiated and does much page file reading, so moving to HDD increased the shutdown time; haven't confirmed that this is caused by Firefox 50.)
Too late for firefox 52, mass-wontfix.
status-firefox52: affected → wontfix

Updated

10 months ago
Priority: -- → P3
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