From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:0.9.7) Gecko/20011221 BuildID: 2002031104 Mozilla hangs on screen saying, "do you want to make Mozilla your default browser" Also prevents Netscape 6.2 from starting (also hangs) -- re-installinh N6.2 doesn't help. Using 9.7 now which starts fine. Reproducible: Always Steps to Reproduce: 1.install Mozilla .9.9 2. start-up Mozilla 3. crash Actual Results: Mozilla stops responding Netscape 6.2 won't start using Win98SE.
-> XP APPS Reporter: Can yopu try a new profile ? (run "mozilla -profilemanager" and create an additional test profile)
Assignee: asa → trudelle
Component: Browser-General → XP Apps
QA Contact: doronr → paw
What mozilla work is this blocking?
several of us had problems with 3/12 latest nightly(s) crashing on install or on launch. I fell back to a good 3/11 = 2002031103 and all was fine. since 3/13 mine have been back to the usual. you should save your current good one and try another latest. I'm typing from 2002031403 see http://www.mozillazine.org/talkback/read.php?f=4&i=1353&t=1353 for our 3/12 problems
Ben Guthrie: Please read the bug report before you add a comment. The user has the problem not with the latest builds. And don't forget trunk!=branch builds ! (i need bugzilla holidays or i will kill people)
Severity: blocker → critical
I'd like to see the answer to Matthias' question in comment #1, as tested with a current build.
--> qa firstname.lastname@example.org desktop integration
QA Contact: paw → tpreston
Worksforme 1.0 RC1 Build ID: 2002042906 branch Windows 98. Reporter, is this problem still occurring with recent Mozilla builds?
Summary: crashes on start up → hangs on start up
Just downloaded the latest build -- 1.0 2002043010. and yes it still hangs (stops responding) on start-up. All it get is the colored stripe at the top of the screen that indicates the software title on the left, and the minimize, maximize, and close button on the far right. Opera and IE5.5 both work fine. I installed WinME, in the chance the Win98SE might be the problem. No luck. I also updated my motherboard bios and video card drivers and software to the very latest versions. Again, no luck. Obviously a conflict with a driver somewhere, I just can't figure out what and where. Good thing is I can now ctrl-alt-del and end the program without crashing the computer. Before doing that to get out of Mozilla (or Netscape 6.2) would crash the OS (unsavable fatal blue screen). Again. This may be an OS problem -- it is MS after all. But if I have, might others have it as well?
Reporter, could you do a full reinstall? Uninstall, reboot, delete all of your Mozilla files, then reinstall. Also, when you startup, create a new profile and try to load Mozilla with that. By the way, is this an Athlon system?
Marking WORKSFORME (Win98SE Moz 1.0rc3) because of lack of response to request for information in over a month. B. Macy please reopen this bug if can followup the request for information in comment #9 with a new build (1.0rc3 or newer)...
Status: UNCONFIRMED → RESOLVED
Last Resolved: 16 years ago
Resolution: --- → WORKSFORME
followed the suggestions of Comment #9 for the second time, this time with 1.0 rc3. It now works. Issue/problem solved. Have no idea what the issue was, but am convinced that this was a MS issue -- not a Mozilla issue -- as I surmised in comment #8. Glad to have it back.
OS: Windows 98 → Windows ME
You need to log in before you can comment on or make changes to this bug.