Smtp outgoing server no longer sends email. Web mail with frontier company works (TLS?)

RESOLVED INCOMPLETE

Status

Thunderbird
Untriaged
RESOLVED INCOMPLETE
2 years ago
a year ago

People

(Reporter: grantgrow, Unassigned)

Tracking

45 Branch

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

2 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
Build ID: 20160922113459

Steps to reproduce:

On new laptop (win 10 home), and desktop (win 7 pro), mail stopped sending. Thunderbird 45.4.0. Just started last week. Checked smtp settings, and still the same port. same user name, same outgoing server 


Actual results:

Mail comes in, does not go out. Pop up box states mail did not go out for unknown reason. Said to check outgoing server


Expected results:

Mail sent out

Comment 1

2 years ago
I believe the security requirements have been tightened as we had other people reporting similar problems, see for example bug 1274175 and bug 1276868 comment #3.

Test your mail server here: https://www.htbridge.com/ssl/ and report back the results.

There are some tweaks to preferences to force TB to lower its security requirements.
lacks response -> incomplete
Status: UNCONFIRMED → RESOLVED
Last Resolved: a year ago
Resolution: --- → INCOMPLETE
Summary: Smtp outgoing server no longer sends email. Web mail with frontier company works → Smtp outgoing server no longer sends email. Web mail with frontier company works (TLS?)
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