Crashes when visiting instances of Open-Xchange, like mailbox.org

NEW
Unassigned

Status

()

Core
DOM: Content Processes
P2
critical
a year ago
2 months ago

People

(Reporter: MarcoZ, Unassigned)

Tracking

({crash})

52 Branch
x86
Windows 10
crash
Points:
---

Firefox Tracking Flags

(firefox52 wontfix)

Details

Symptoms of those crashes are freezing tabs and even frozen main Firefox UI. This is on a Surface Book running the latest Windows 10 stable release with all updates (aniversary update level). I'm using accessibility, but the two crashes that I submitted so far, with different signatures, didn't have a11y specific stacks in them. Here's what happened:

1. Visited the Open-Xchange instance at my e-mail provider https://mailbox.org. Note you need a login for this, so probably not directly feasible. My account is set to automatically open the E-Mail app. The freeze occurs right when e-mail gets displayed after logging in. Keyboard freezes, mouse clicks only sporadically come through, so do touch gestures. Sometimes one can close a tab, but the Firefox UI doesn't really recover. After a long time, it is possible to quit Firefox alltogether.
": Upon next start, I got a notification telling me that I had an unsubmitted crash report. That is this one:
bp-f0f440f3-20ac-44ae-8e33-0c13c2161011

3. I then went to the https://open-xchange.com site and chose the "Try Now" link. They have a demo setup that one can try. I chose the first user "David".
4. After clicking around a bit in the Portal, trying to open a few of the widgets, a freeze also occurred, it just took a bit longer.
5. After successfully shutting down Nightly again, I got another notification that I had an unsubmitted crash report. That'll be:
bp-9902f296-5948-4154-b8db-bda6d2161011

Since the two signatures differ, but the root cause is in the same web application suite, I'm submitting the report like this.

Updated

a year ago
Component: IPC → DOM: Content Processes
https://hg.mozilla.org/integration/mozilla-inbound/rev/c659503d33ce1cbda585c18e138c0978b46ad7f4
Bug 1309180: Add interactive disasm calls to ARM simulator. r=bbouvier
(In reply to Lars T Hansen [:lth] from comment #1)
> https://hg.mozilla.org/integration/mozilla-inbound/rev/
> c659503d33ce1cbda585c18e138c0978b46ad7f4
> Bug 1309180: Add interactive disasm calls to ARM simulator. r=bbouvier

My bad.  The correct bug is 1309178.

Comment 3

a year ago
Backout by ihsiao@mozilla.com:
https://hg.mozilla.org/integration/mozilla-inbound/rev/89ac51f7c9db
Backed out changeset c659503d33ce for wrong commit message
Too late for firefox 52, mass-wontfix.
status-firefox52: affected → wontfix

Updated

2 months ago
Priority: -- → P2
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