1309432 - Firefox is running but is not responding

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[Sanju Daniel]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.143 Safari/537.36
Firefox for Android

Steps to reproduce:

While Iam doing my research paper,i searched some information in internet through firefox instead of mozilla. But suddenly firefox stops responding and its shows like firefox is running.


Actual results:

Firefox is running but is not responding


Expected results:

I used firefox to access internet to complete research paper and i just stucked with firefox and cant complete my eserach paper.

Comment 1

[:Gijs (he/him)]

Not a security issue.

Comment 2

[Tooru Fujisawa [:arai]]

What version of Firefox is this bug about?
you reported to Firefox 1.0, but it's no more supported.

Also, does the issue happen on safe mode [1] and clean profile [2] ?

[1] https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
[2] https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 3

[Kanchan Kumari QA]

Closing this bug as resolved:Incomplete due to no response from reporter. Please fell free to reopen this bug if you still encounter this issue and let us know your finding with fresh profile and safe mode.