1311393 - Request access to the Toronto office

Status: RESOLVED FIXED

(Infrastructure & Operations :: MOC: Service Requests, task)

Description

[Hannes Verschore [:h4writer]]

I need to access two computers that are located in the Toronto office. I think I need extra privileges on my current "global vpn" account. I'm currently already able to access the Mountain View office.

Comment 1

[Hannes Verschore [:h4writer]]

(That is on [e-mail])

Comment 2

[Ludovic Hirlimann [:Usul]]

that might be just some bits in ldap tossing to vinh

Comment 3

[Vinh Hua [:vinh]]

Hannes - do you have a team member that can access those two computers?  It would help me identify which LDAP bits you're missing.

Comment 4

[Hannes Verschore [:h4writer]]

The person that has access to it is in Toronto itself. As a result he doesn't need those LDAP bits.
The computers I need to be able to access are:
- 10.242.120.248 
- 10.242.120.233
- 10.242.120.247

Comment 5

[Vinh Hua [:vinh]]

Hi Netops,
Is this something you can look at and determine if the mentioned IPs can be added to the vpn_corp?

Comment 6

[Vinh Hua [:vinh]]

:kang - Is this something you can assist with?

Comment 7

[Dave Miller [:justdave]]

Those machines are in vlan 120 which I believe is the ateam vlan, in case that helps identify anything.

Comment 8

[Vinh Hua [:vinh]]

So adding :h4writer to cn=vpn_ateam,ou=groups,dc=mozilla did not work.  Will need further investigating for the correct bit.

Comment 9

[Guillaume Destuynder [:kang] [this account is no longer active]]

I do not have the privileges to access the LDAP groups which the VPN uses.
Check if vpn_ateam has the networks or IPs listed, if not it might need to be added (this can be done in LDAP manage)

The VPN routes are already present for these. Don't forget to reconnect to the VPN once changed.

Comment 10

[Vinh Hua [:vinh]]

Added TOR1 ateam vlan to vpn_ateam.

Comment 11

[Vinh Hua [:vinh]]

:h4writer confirmed that he can access the hosts now.  Thanks everyone for the suggestions!