Closed
Bug 1311410
Opened 8 years ago
Closed 8 years ago
Linux64 nightlies permafailing due to symbol upload failure (gmake[4]: *** [uploadsymbols] Error 1)
Categories
(Release Engineering :: Release Automation: Other, defect)
Release Engineering
Release Automation: Other
Tracking
(firefox50 unaffected, firefox51 unaffected, firefox52 fixed)
VERIFIED
FIXED
Tracking | Status | |
---|---|---|
firefox50 | --- | unaffected |
firefox51 | --- | unaffected |
firefox52 | --- | fixed |
People
(Reporter: pascalc, Assigned: peterbe)
References
Details
(Keywords: intermittent-failure)
Attachments
(1 file)
http://ftp.mozilla.org/pub/firefox/nightly/latest-mozilla-central/ http://ftp.mozilla.org/pub/firefox/nightly/latest-mozilla-central-l10n/ The Linux 64 builds date back to Monday, other platforms had an update yesterday and today.
Comment 1•8 years ago
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Looks like symbol upload is busted: https://treeherder.mozilla.org/logviewer.html#?job_id=5323535&repo=mozilla-central#L53649 02:30:19 INFO - Uploading symbol file "dist/firefox-52.0a1.en-US.linux-x86_64.crashreporter-symbols-full.zip" to "https://crash-stats.mozilla.com/symbols/upload" 02:30:19 INFO - Attempt 1 of 5... 02:30:27 INFO - /builds/slave/m-cen-l64-ntly-000000000000000/build/src/python/requests/requests/packages/urllib3/util/ssl_.py:315: SNIMissingWarning: An HTTPS request has been made, but the SNI (Subject Name Indication) extension to TLS is not available on this platform. This may cause the server to present an incorrect TLS certificate, which can cause validation failures. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#snimissingwarning. 02:30:27 INFO - SNIMissingWarning 02:30:27 INFO - /builds/slave/m-cen-l64-ntly-000000000000000/build/src/python/requests/requests/packages/urllib3/util/ssl_.py:120: InsecurePlatformWarning: A true SSLContext object is not available. This prevents urllib3 from configuring SSL appropriately and may cause certain SSL connections to fail. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#insecureplatformwarning. 02:30:27 INFO - InsecurePlatformWarning 02:30:27 INFO - Error: ('Connection aborted.', error(32, 'Broken pipe')) 02:30:27 INFO - Retrying... 02:30:38 INFO - Attempt 2 of 5... 02:30:51 INFO - /builds/slave/m-cen-l64-ntly-000000000000000/build/src/python/requests/requests/packages/urllib3/util/ssl_.py:120: InsecurePlatformWarning: A true SSLContext object is not available. This prevents urllib3 from configuring SSL appropriately and may cause certain SSL connections to fail. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#insecureplatformwarning. 02:30:51 INFO - InsecurePlatformWarning 02:30:52 INFO - Error: ('Connection aborted.', error(32, 'Broken pipe')) 02:30:52 INFO - Retrying... 02:31:09 INFO - Attempt 3 of 5... 02:31:11 INFO - /builds/slave/m-cen-l64-ntly-000000000000000/build/src/python/requests/requests/packages/urllib3/util/ssl_.py:120: InsecurePlatformWarning: A true SSLContext object is not available. This prevents urllib3 from configuring SSL appropriately and may cause certain SSL connections to fail. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#insecureplatformwarning. 02:31:11 INFO - InsecurePlatformWarning 02:31:12 INFO - Error: ('Connection aborted.', error(32, 'Broken pipe')) 02:31:12 INFO - Retrying... 02:31:38 INFO - Attempt 4 of 5... 02:31:40 INFO - /builds/slave/m-cen-l64-ntly-000000000000000/build/src/python/requests/requests/packages/urllib3/util/ssl_.py:120: InsecurePlatformWarning: A true SSLContext object is not available. This prevents urllib3 from configuring SSL appropriately and may cause certain SSL connections to fail. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#insecureplatformwarning. 02:31:40 INFO - InsecurePlatformWarning 02:31:41 INFO - Error: ('Connection aborted.', error(32, 'Broken pipe')) 02:31:41 INFO - Retrying... 02:32:21 INFO - Attempt 5 of 5... 02:32:23 INFO - /builds/slave/m-cen-l64-ntly-000000000000000/build/src/python/requests/requests/packages/urllib3/util/ssl_.py:120: InsecurePlatformWarning: A true SSLContext object is not available. This prevents urllib3 from configuring SSL appropriately and may cause certain SSL connections to fail. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#insecureplatformwarning. 02:32:23 INFO - InsecurePlatformWarning 02:32:23 INFO - Error: ('Connection aborted.', error(32, 'Broken pipe')) 02:32:23 INFO - Retrying... 02:32:23 INFO - Maximum retries hit, giving up! Ted, any ideas?
Flags: needinfo?(ted)
Comment hidden (offtopic) |
Comment 3•8 years ago
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Apparantly my c#2 was incorrect and that was a failure on linux32 for tuesdays nightly. and c#1 is actually reflective of what the 2nd day in a row failure was. Sorry for the noise.
Comment 4•8 years ago
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peterbe maintains the Socorro API that we upload to. Peter: looks like we're having trouble reliably uploading symbols. I don't know if that SNIMissingWarning is a real problem or just log spam.
Flags: needinfo?(ted) → needinfo?(peterbe)
Comment 5•8 years ago
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I was looking at an OS X build log (for unrelated reasons) and it shows: 09:30:18 INFO - Uploading symbol file "dist/firefox-50.0.en-US.mac.crashreporter-symbols-full.zip" to "https://crash-stats.mozilla.com/symbols/upload" 09:30:18 INFO - Attempt 1 of 5... 09:30:18 INFO - /builds/slave/m-beta-m64-0000000000000000000/build/src/python/requests/requests/packages/urllib3/util/ssl_.py:315: SNIMissingWarning: An HTTPS request has been made, but the SNI (Subject Name Indication) extension to TLS is not available on this platform. This may cause the server to present an incorrect TLS certificate, which can cause validation failures. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#snimissingwarning. 09:30:18 INFO - SNIMissingWarning 09:30:18 INFO - /builds/slave/m-beta-m64-0000000000000000000/build/src/python/requests/requests/packages/urllib3/util/ssl_.py:120: InsecurePlatformWarning: A true SSLContext object is not available. This prevents urllib3 from configuring SSL appropriately and may cause certain SSL connections to fail. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#insecureplatformwarning. 09:30:18 INFO - InsecurePlatformWarning 09:30:33 INFO - Uploaded successfully! ...so I don't think the SNIMissingWarning is a problem.
Assignee | ||
Comment 6•8 years ago
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When did this start to be a problem?
We haven't seen any errors inside Django related to this.
A few short weeks ago we upgraded our webheads to use the latest version of Python. But if it's a problem at that level we should see exceptions bubble up and get my attention.
Those kinds of errors, from requests.post presumably, usually happen on the client when it's unable to talk SSL to a remote server. Can you check, inside that taskcluster job or something I guess, if you can do something trivial like...
>>> import requests
>>> requests.get('https://crash-stats.mozilla.com')
>>> requests.get('https://github.com')
Perhaps JP has some ideas too.
Flags: needinfo?(peterbe)
Comment 7•8 years ago
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(In reply to Peter Bengtsson [:peterbe] from comment #6) > When did this start to be a problem? I've had reliable daily updates for quite a while (the most recent break was an intentional close). But as with comment 0 I'm stuck on the build from Monday the 17th.
Comment 8•8 years ago
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(In reply to Peter Bengtsson [:peterbe] from comment #6) > Those kinds of errors, from requests.post presumably, usually happen on the > client when it's unable to talk SSL to a remote server. Can you check, > inside that taskcluster job or something I guess, if you can do something > trivial like... > > >>> import requests > >>> requests.get('https://crash-stats.mozilla.com') > >>> requests.get('https://github.com') Even easier: we do Linux32 nightlies on the exact same pool of AWS instances, so it's possible to see that the exact same requests.post works from the exact same set of instances, as long as it isn't posting Linux64 symbols or isn't using the Auth-Token that the Linux64 nightlies use, if that invisible thing could possibly be different from the Linux32 nightlies.
Assignee | ||
Comment 9•8 years ago
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(In reply to Phil Ringnalda (:philor) from comment #8) > (In reply to Peter Bengtsson [:peterbe] from comment #6) > > Those kinds of errors, from requests.post presumably, usually happen on the > > client when it's unable to talk SSL to a remote server. Can you check, > > inside that taskcluster job or something I guess, if you can do something > > trivial like... > > > > >>> import requests > > >>> requests.get('https://crash-stats.mozilla.com') > > >>> requests.get('https://github.com') > > Even easier: we do Linux32 nightlies on the exact same pool of AWS > instances, so it's possible to see that the exact same requests.post works > from the exact same set of instances, as long as it isn't posting Linux64 > symbols or isn't using the Auth-Token that the Linux64 nightlies use, if > that invisible thing could possibly be different from the Linux32 nightlies. So what we need is to, from same python environment too, to do those tests I pointed out in a python shell. Who can do that?
Comment 10•8 years ago
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Burned today's nightly again. I retriggered, though I'm not sure how useful that'll actually be.
Severity: normal → critical
Keywords: intermittent-failure
Summary: No 64bits Nighly Linux builds in the last 2 days → Linux64 nightlies failing due to symbol upload failure (gmake[4]: *** [uploadsymbols] Error 1)
Updated•8 years ago
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Summary: Linux64 nightlies failing due to symbol upload failure (gmake[4]: *** [uploadsymbols] Error 1) → Linux64 nightlies permafailing due to symbol upload failure (gmake[4]: *** [uploadsymbols] Error 1)
Comment 11•8 years ago
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can we get this fixed as soon as possible ?
Comment 12•8 years ago
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Sooo.. this is failing on linux64 on `date` as well, while `Linux32` on date is not (or at least no log output from it trying) (linux32 opt seems to have `export MOZ_AUTOMATION_UPLOAD_SYMBOLS=0`) linux32 nightly uses the same environment (afaict) as linux64 but is passing 10:51:47 INFO - /builds/slave/m-cen-lx-ntly-0000000000000000/build/src/obj-firefox/_virtualenv/bin/python -u /builds/slave/m-cen-lx-ntly-0000000000000000/build/src/toolkit/crashreporter/tools/upload_symbols.py 'dist/firefox-52.0a1.en-US.linux-i686.crashreporter-symbols-full.zip' 10:51:47 INFO - Uploading symbol file "dist/firefox-52.0a1.en-US.linux-i686.crashreporter-symbols-full.zip" to "https://crash-stats.mozilla.com/symbols/upload" 10:51:47 INFO - Attempt 1 of 5... 10:51:55 INFO - /builds/slave/m-cen-lx-ntly-0000000000000000/build/src/python/requests/requests/packages/urllib3/util/ssl_.py:315: SNIMissingWarning: An HTTPS request has been made, but the SNI (Subject Name Indication) extension to TLS is not available on this platform. This may cause the server to present an incorrect TLS certificate, which can cause validation failures. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#snimissingwarning. 10:51:55 INFO - SNIMissingWarning 10:51:55 INFO - /builds/slave/m-cen-lx-ntly-0000000000000000/build/src/python/requests/requests/packages/urllib3/util/ssl_.py:120: InsecurePlatformWarning: A true SSLContext object is not available. This prevents urllib3 from configuring SSL appropriately and may cause certain SSL connections to fail. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#insecureplatformwarning. 10:51:55 INFO - InsecurePlatformWarning 10:53:48 INFO - Uploaded successfully!
Assignee | ||
Comment 13•8 years ago
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What is the difference between the .zip files uploaded for Linux32 compared to Linux64? In particular, what's the difference in terms of file size (mean, median, std)?
Assignee | ||
Comment 14•8 years ago
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Also, can we isolate exactly which types of builds work and don't work. E.g. a tally like this: * (ENV: SUCCESS RATE) * linux32: 100% * linux64: 0% * win32: ??? * win64: ??? * android: ?? * osx: ???
Comment 15•8 years ago
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So it looks like we have giant symbol archives now: -rw-rw-r-- 1 cltbld mock_mozilla 577K Oct 20 04:27 mozharness.zip -rw-rw-r-- 1 cltbld mock_mozilla 14M Oct 20 05:31 firefox-52.0a1.en-US.linux-x86_64.talos.tests.zip -rw-rw-r-- 1 cltbld mock_mozilla 17M Oct 20 04:27 jsshell-linux-x86_64.zip -rw-rw-r-- 1 cltbld mock_mozilla 22M Oct 20 05:31 firefox-52.0a1.en-US.linux-x86_64.common.tests.zip -rw-rw-r-- 1 cltbld mock_mozilla 31M Oct 20 05:31 firefox-52.0a1.en-US.linux-x86_64.xpcshell.tests.zip -rw-rw-r-- 1 cltbld mock_mozilla 37M Oct 20 05:31 firefox-52.0a1.en-US.linux-x86_64.reftest.tests.zip -rw-rw-r-- 1 cltbld mock_mozilla 40M Oct 20 05:31 firefox-52.0a1.en-US.linux-x86_64.web-platform.tests.zip -rw-rw-r-- 1 cltbld mock_mozilla 69M Oct 20 05:31 firefox-52.0a1.en-US.linux-x86_64.mochitest.tests.zip -rw-rw-r-- 1 cltbld mock_mozilla 76M Oct 20 05:31 firefox-52.0a1.en-US.linux-x86_64.cppunittest.tests.zip -rw-rw-r-- 1 cltbld mock_mozilla 161M Oct 20 05:35 firefox-52.0a1.en-US.linux-x86_64.crashreporter-symbols.zip -rw-rw-r-- 1 cltbld mock_mozilla 461M Oct 20 05:32 firefox-52.0a1.en-US.linux-x86_64.gtest.tests.zip -rw-rw-r-- 1 cltbld mock_mozilla 1.1G Oct 20 05:36 firefox-52.0a1.en-US.linux-x86_64.crashreporter-symbols-full.zip
Comment 16•8 years ago
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Largest 20 files in the symbols archive: 677172 10-20-2016 05:33 test_sanity/686B4218CB76625CADDEA23C57A57FD80/test_sanity.sym 677752 10-20-2016 05:34 libfreeblpriv3.so/D7ABBBE635B7399EBFD2A8B4C7A898A10/libfreeblpriv3.so.sym 679698 10-20-2016 05:33 test_audio/F96EFD1C3F68C998B8D07D6744147EAE0/test_audio.sym 985252 10-20-2016 05:33 plugin-container/AC6031663BA6D9F04EE7F4E2AAEA60880/plugin-container.sym 1148934 10-20-2016 05:33 minidump-analyzer/F06B7FBC49288762015F12527C8C59E10/minidump-analyzer.sym 1892684 10-20-2016 05:33 libnss3.so/A1F901E2FE918CEE531A64C22B5D91520/libnss3.so.sym 1943859 10-20-2016 05:33 libmozsqlite3.so/725A8D36801E252CFC4FB861B2122E4A0/libmozsqlite3.so.sym 2409834 10-20-2016 05:33 libmozavcodec.so/58CE644CC3926AF1CF30294F38798B920/libmozavcodec.so.sym 28389552 10-20-2016 05:32 gdb-tests/1D56408788E4C0B2294051436DC6E0E20/gdb-tests.sym 28768457 10-20-2016 05:32 js/0C1030CDD7E1129439F8470CDE111A120/js.sym 29594602 10-20-2016 05:33 sdp_file_parser/322D2A9BD85F3365C9DFE479119402E10/sdp_file_parser.sym 29675060 10-20-2016 05:33 mediaconduit_unittests/954A804E3D3E868658F0FB606D1BBAB40/mediaconduit_unittests.sym 29738552 10-20-2016 05:33 mediapipeline_unittest/3C0AFFBD1424FC3E5787771F23AF8D5A0/mediapipeline_unittest.sym 29855259 10-20-2016 05:33 jsep_track_unittest/7765F85FFCBD6C4E6777A4B6780102BF0/jsep_track_unittest.sym 30510171 10-20-2016 05:33 jsep_session_unittest/F242130ED2B4AE96B14256035A59CE180/jsep_session_unittest.sym 30510931 10-20-2016 05:32 jsapi-tests/FF8F6DBC474E5202716D270EA5C3C2620/jsapi-tests.sym 30609126 10-20-2016 05:33 signaling_unittests/71BF54A0639C49664D053F5D181C32B80/signaling_unittests.sym 31284667 10-20-2016 05:32 sdp_unittests/DA98C363AA9B1926B20C0A81FDDAD7390/sdp_unittests.sym 197947372 10-20-2016 05:33 libxul.so/8390927E37E99CA335B099F7432858080/libxul.so.sym 218804976 10-20-2016 05:33 libxul.so/7DC2FE813271C517027AF7F84139CB520/libxul.so.sym
Comment 17•8 years ago
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sorry, that was for the non-full package. Largest 20 files in the full symbols archive are: 850652 10-20-2016 05:33 OCSPStaplingServer/AC5C8148A1A44ECE10F22FC634EEB7F10/OCSPStaplingServer.dbg.gz 852766 10-20-2016 05:33 GenerateOCSPResponse/BA61702D38EEE2AB38106BDEA00189790/GenerateOCSPResponse.dbg.gz 985252 10-20-2016 05:33 plugin-container/AC6031663BA6D9F04EE7F4E2AAEA60880/plugin-container.sym 1148934 10-20-2016 05:33 minidump-analyzer/F06B7FBC49288762015F12527C8C59E10/minidump-analyzer.sym 1345262 10-20-2016 05:33 libmozsqlite3.so/725A8D36801E252CFC4FB861B2122E4A0/libmozsqlite3.so.dbg.gz 1472286 10-20-2016 05:33 plugin-container/AC6031663BA6D9F04EE7F4E2AAEA60880/plugin-container.dbg.gz 1524568 10-20-2016 05:33 libmozavcodec.so/58CE644CC3926AF1CF30294F38798B920/libmozavcodec.so.dbg.gz 1663844 10-20-2016 05:33 libnss3.so/A1F901E2FE918CEE531A64C22B5D91520/libnss3.so.dbg.gz 1711700 10-20-2016 05:33 minidump-analyzer/F06B7FBC49288762015F12527C8C59E10/minidump-analyzer.dbg.gz 1892684 10-20-2016 05:33 libnss3.so/A1F901E2FE918CEE531A64C22B5D91520/libnss3.so.sym 1943859 10-20-2016 05:33 libmozsqlite3.so/725A8D36801E252CFC4FB861B2122E4A0/libmozsqlite3.so.sym 2409834 10-20-2016 05:33 libmozavcodec.so/58CE644CC3926AF1CF30294F38798B920/libmozavcodec.so.sym 28768457 10-20-2016 05:32 js/0C1030CDD7E1129439F8470CDE111A120/js.sym 29594602 10-20-2016 05:33 sdp_file_parser/322D2A9BD85F3365C9DFE479119402E10/sdp_file_parser.sym 37569662 10-20-2016 05:33 sdp_file_parser/322D2A9BD85F3365C9DFE479119402E10/sdp_file_parser.dbg.gz 62795296 10-20-2016 05:32 js/0C1030CDD7E1129439F8470CDE111A120/js.dbg.gz 197947372 10-20-2016 05:33 libxul.so/8390927E37E99CA335B099F7432858080/libxul.so.sym 218804976 10-20-2016 05:33 libxul.so/7DC2FE813271C517027AF7F84139CB520/libxul.so.sym 423641207 10-20-2016 05:33 libxul.so/8390927E37E99CA335B099F7432858080/libxul.so.dbg.gz 450136296 10-20-2016 05:33 libxul.so/7DC2FE813271C517027AF7F84139CB520/libxul.so.dbg.gz
Assignee | ||
Comment 18•8 years ago
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Comment 19•8 years ago
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Commits pushed to master at https://github.com/mozilla/socorro-infra https://github.com/mozilla/socorro-infra/commit/b3382b35d41c37482df04d13e5ecf5cd6a3219f6 bug 1311410 - up nginx file upload size limit https://github.com/mozilla/socorro-infra/commit/8f647c46784d8b3932af6cd78a0f4536c3056da2 Merge pull request #259 from peterbe/bug-1311410-up-nginx-file-upload-size-limit bug 1311410 - up nginx file upload size limit
Assignee | ||
Comment 20•8 years ago
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Turns our, our Nginx file size limit was set to 1GB. Addressed with: https://github.com/mozilla/socorro-infra/pull/259
Assignee: nobody → peterbe
Comment 21•8 years ago
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Commit pushed to master at https://github.com/mozilla/socorro https://github.com/mozilla/socorro/commit/0197785d1245f6b648488dcf75d02981e9f82249 bug 1311410 - raise nginx file upload limit (#3544)
Assignee | ||
Comment 22•8 years ago
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Prod Nginx now accepts up to 2GB file uploads. Please verify once those linux64 symbol uploads start to work.
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → FIXED
Comment 23•8 years ago
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The latest Linux64 nightly retrigger just went green.
Status: RESOLVED → VERIFIED
Updated•8 years ago
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Comment hidden (Intermittent Failures Robot) |
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Description
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