1317816 - Firefox 50: cannot interact with the Firefox hamburger menu

Status: RESOLVED WORKSFORME

(Firefox :: Menus, defect)

Description

[slyscorpion]

Attachment: firefox_menu.png

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:50.0) Gecko/20100101 Firefox/50.0
Build ID: 20161115075801

Steps to reproduce:

1. Click on the hamburger menu icon (the one to the the very right).
2. When the menu opens up, attempt to interact with any of the menu items.


Actual results:

I just updated my Firefox browser to version 50, restarted the browser, and now the menu that drops down when you click on the hamburger icon is non-interactive. The options don't get highlighted when you scroll on them, you can't click on anything. 

I've attached a screenshot of the menu I am referring to in case it helps.


Expected results:

I should be able to interact with the items in the drop down menu that you can access when you click on the hamburger icon.

Comment 1

[slyscorpion]

The menu worked fine in Firefox 49.

Comment 2

[Tooru Fujisawa [:arai]]

Looks like, you're using some extension to modify the menu?
Does the issue happen on safe mode?
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Comment 3

[slyscorpion]

(In reply to Tooru Fujisawa [:arai] from comment #2)
> Looks like, you're using some extension to modify the menu?
> Does the issue happen on safe mode?
> https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-
> mode

Hi, 

That's the thing, I am not using any extension that modifies the menu as the menu looked normal in Firefox 49 and only changed when I updated to Firefox 50 and then restarted.

In Safe Mode the menu looks exactly like it did before the upgrade and I could interact with it. 

I will attach two screenshots that will show what extensions I have installed and active and what plug-ins.

Comment 4

[slyscorpion]

Attachment: Installed plug-ins

These are the plug-ins I have installed.

Comment 5

[slyscorpion]

Attachment: Installed extensions

These are the extensions I have installed in Firefox 50.

Comment 6

[Tooru Fujisawa [:arai]]

If it works on safe mode, it's likely one of your extension is causing the issue.
try disabling all of them first and restart Firefox and see if the issue happens there,
if the issue disappears, try enabling your extensions one by one to see which one causes it.

Comment 7

[slyscorpion]

(In reply to Tooru Fujisawa [:arai] from comment #6)
> If it works on safe mode, it's likely one of your extension is causing the
> issue.
> try disabling all of them first and restart Firefox and see if the issue
> happens there,
> if the issue disappears, try enabling your extensions one by one to see
> which one causes it.

Thank you, I will try that.

Comment 8

[slyscorpion]

Attachment: Disabled extensions, menu still "wrong"

Hi again, 

I have disabled all of the extensions, clicked the words "Restart now" on one of the extensions that required a restart to be disabled and the menu is still bugged.

Comment 9

[Tooru Fujisawa [:arai]]

Are you using theme?
If so, can you try switching to default one?

Comment 10

[slyscorpion]

(In reply to Tooru Fujisawa [:arai] from comment #9)
> Are you using theme?
> If so, can you try switching to default one?

Wow, I feel kinda dumb now :) It works with the Default theme. Thank you and sorry for wasting your time, I'll see about filing a bug with the theme's creators :)

Comment 11

[Tooru Fujisawa [:arai]]

Thanks for the info :)