1319243 - Bookmark and form validation errors in my profile

Status: RESOLVED WORKSFORME

(Firefox :: Sync, defect, P2)

Description

[François Marier [:francois]]

Attachment: sync-data-fmarier-20161122

My main work profile has bookmark and form validation errors according to https://addons.mozilla.org/firefox/addon/about-sync/

Comment 1

[Lina Butler [:lina]]

Thanks, François! I'm guessing the records that shouldn't be on the server are left pane queries (left pane root is probably "uK27k_F2nNXx", "All Bookmarks" folder is "bPOZLjYeC_H-", then "History", "Downloads", "Tags", "Bookmarks Toolbar", "Bookmarks Menu", and "Other Bookmarks").

But I can't say for sure, because none of those queries appear to have URLs or titles. o_O

Comment 2

[François Marier [:francois]]

Attachment: show-all-bookmarks.png

Not sure if that's useful, but this is what I see when I open the bookmark window.

Comment 3

[Mark Hammond [:markh] [:mhammond]]

Thom is going to dig into the form errors in particular

Comment 4

[Thom Chiovoloni [:tcsc] (ex-moco)]

:francois, can you elaborate on what form errors you got? A screenshot or paste of the actual error information would be helpful (the data exported by aboutsync is only bookmark data, and not forms).

Comment 5

[François Marier [:francois]]

(In reply to Thom Chiovoloni [:tcsc] from comment #4)
> :francois, can you elaborate on what form errors you got? A screenshot or
> paste of the actual error information would be helpful (the data exported by
> aboutsync is only bookmark data, and not forms).

I could send it to someone internally, but I can't attach it here because it's full of personal data.

Should I email it to you Thom?

Comment 6

[Thom Chiovoloni [:tcsc] (ex-moco)]

Yep, that's fine. And feel free to blot out anything particularly concerning to you, the type of errors is probably more important than the data.

Comment 7

[François Marier [:francois]]

I emailed you a dump of the errors.

Comment 8

[Thom Chiovoloni [:tcsc] (ex-moco)]

Assigning to :markh (by request) to look into if satchel (or something else) is expiring or removing form history causing clientMissing errors.

Comment 9

[Mark Hammond [:markh] [:mhammond]]

(In reply to Thom Chiovoloni [:tcsc] from comment #8)
> Assigning to :markh (by request) to look into if satchel (or something else)
> is expiring or removing form history causing clientMissing errors.

Yes, bug 1346850 means that we never get notified of form history being deleted :( I opened bug 1354016 to remove clientMissing from the form validator which is probably the best we can do now.

The bookmark validation problems should no longer occur - we are yet to take steps to fix them as they are relatively harmless, but we shouldn't see these errors occur in new accounts.

So I think that's all we can do here - thanks for submitting your report! (I'm not sure what the best way to close this bug out - "fixed" seems wrong, so I'm going with WFM.