1320074 - Incorrectly displayed letters from ArchDaily ([e-mail])

Status: RESOLVED INVALID

(Thunderbird :: Message Reader UI, defect)

Description

[Lulu]

Attachment: Image1.jpg

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.99 Safari/537.36

Steps to reproduce:

I open letter from  ArchDaily ([e-mail])


Actual results:

And this letter look so: Image1. I see big space between image in letter.


Expected results:

Correct view: Image2. 
And "Check the Allow remote content in messages checkbox to have all remote content loaded by default" is ON.

P.S.: I asked this question here: https://support.mozilla.org/en-US/questions/1139325

Comment 1

[Jorg K (CEST = GMT+2)]

Please save the message in question (drag onto desktop or folder, this creates .eml file), attach the file here.

Comment 2

[Lulu]

Attachment: News from ArchDaily for 11_24_2016.eml

Thank for fast answer!

Comment 3

[Jorg K (CEST = GMT+2)]

(In reply to Lulu from comment #2)
> Thank for fast answer!
Yes, of course I answer quickly to close your bug quickly ;-)

As you know, the body of an e-mail can be a HTML page with text, formatting, images, links, etc. Thunderbird displays the page as it would display in a web-browser.

The problem is that the e-mail contains badly designed HTML page which is displayed with too much space. That's caused by bad CSS |height="100%"|. If you can, please complain to the architect's newsletter.

I will attach the original page and the fixed page where I removed the |height="100%"|.

Comment 4

[Jorg K (CEST = GMT+2)]

Attachment: Original HTML part of the message. Shows too much white-space

Comment 5

[Jorg K (CEST = GMT+2)]

Attachment: Manually fixed HTML part, no more white-space

Comment 6

[Lulu]

Thank! Now the situation is clear. But why in other mail clients the letter is  correct?

Comment 7

[Jorg K (CEST = GMT+2)]

Which other clients? Other e-mail clients have other HTML rendering engines. Thunderbird uses Firefox's rendering engine and I would call its result "correct" although in this case less fortunate.

You can view the pages I attached in Firefox and for example Chrome or IE and they look the same with too much space.

The element causing the problem |height="100%"| really makes no sense. You have:
<table class="backgroundTable" width="640" height="100%">

Comment 8

[Lulu]

Another client is a Windows mail/Outlook or Mailbird. And if I choose "View it in your browser" letter look correct, without spaces. And in Chrome and in Firefox and in Edge. If Thunderbird uses Firefox's rendering why "View it in your browser" is correct and in Thunderbird is not?

And thank for help)

Comment 9

[Jorg K (CEST = GMT+2)]

If you click in the e-mail "View it in your browser" you get to a page whose content is *NOT* what was sent in the e-mail, hence it looks different.

You can find the exact content of the e-mail in attachment 8814347 [details]. Click here with FF, Chrome and IE and they will all show too much white-space.

Comment 10

[Lulu]

Well it is clear. Thanks again for support!