I get "Firefox Software Updater" notice since installing Firefox 50.0.1 on 30 Nov every time in invoke Firefox




2 years ago
2 years ago


(Reporter: mgough1449, Unassigned, NeedInfo)


50 Branch

Firefox Tracking Flags

(Not tracked)




2 years ago
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0
Build ID: 20161123182536

Steps to reproduce:

I invoke Firefox for the first time

Actual results:

My screen darkens and I get a message asking me if I want to Run Firefox Software Updater."  I decline the screen clears and eventually Firefox starts.

Expected results:

Firefox should begin without a preliminary notice

Comment 1

2 years ago
Can you provide a screenshot of the "Run Firefox Software Updater" screen that you're seeing?
Flags: needinfo?(mgough1449)
We _did_ just release a Firefox update to address an emergency security issue (Firefox 50.0.2) a couple of days after the 50.0.1 update and according to your Build ID you do need it, but normally
 * Firefox tries to update in the background
 * if the user doesn't restart, after a while we put up a dialog
   with two buttons: "restart now" and "later".
 * We don't ask people to "run" anything, and we don't darken the screen.
 * we don't do it at startup, only after the browser has been open doing nothing for a while

To make sure you're on the latest version of Firefox open the "About Firefox" item on the Help menu. It will tell you either that you're up to date, or it will start downloading an update and give you a "restart" button when it's done. If you don't see the menus hold down the Alt key and they should show up.

The behavior you describe does not match what we think should happen, but maybe we're not understanding your description correctly. See if it goes away if you do update to the latest version (using the steps I provided, not the dialog you describe). If it does not you may have a malware infection of some kind.
Group: firefox-core-security
Last Resolved: 2 years ago
Resolution: --- → INCOMPLETE
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