Closed
Bug 1321827
Opened 7 years ago
Closed 7 years ago
Screen flashing on the MacBook Pro late 2016 (Intel Iris Graphics 540 or 550)
Categories
(Core :: Graphics, defect, P3)
Tracking
()
RESOLVED
DUPLICATE
of bug 1333952
People
(Reporter: beingalink, Unassigned)
References
Details
(Whiteboard: [gfx-noted][platform-rel-Intel])
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_1) AppleWebKit/602.2.14 (KHTML, like Gecko) Version/10.0.1 Safari/602.2.14 Steps to reproduce: Run nightly and surf the web (couldn't find a special site that triggers this behavior). Actual results: After a while the laptop's screen starts flashing black frames. Expected results: No flashing. It's not 100% sure that nightly is the culprit but since I switched to safari this didn't happen anymore (all other apps in use being the same).
Reporter | ||
Updated•7 years ago
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OS: Unspecified → Mac OS X
Hardware: Unspecified → x86_64
Comment 1•7 years ago
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Tobias: Can you please paste the information from about:support, specifically the Graphics section? Thanks.
Flags: needinfo?(tobias)
Reporter | ||
Comment 2•7 years ago
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I'm running today's nightly for several hours now and didn't have the flashing yet. It might have been related to a different cause. There are known graphics issues with the new Macbook Pros but I couldn't really find reliable information yet. Anyway, here's my about:support info: Allgemeine Informationen ------------------------ Name: Firefox Version: 53.0a1 Build-ID: 20161202030204 Update-Kanal: nightly User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:53.0) Gecko/20100101 Firefox/53.0 Betriebssystem: Darwin 16.1.0 Fenster mit mehreren Prozessen: 1/1 (aktiviert (Standard)) Abgesicherter Modus: false Absturzberichte der letzten 3 Tage ---------------------------------- Alle Absturzberichte Erweiterungen ------------- Name: Application Update Service Helper Version: 1.0 Aktiviert: true ID: aushelper@mozilla.org Name: FlyWeb Version: 1.0.0 Aktiviert: true ID: flyweb@mozilla.org Name: Form Autofill Version: 1.0 Aktiviert: true ID: formautofill@mozilla.org Name: LastPass Version: 4.1.32a Aktiviert: true ID: support@lastpass.com Name: Multi-process staged rollout Version: 1.6 Aktiviert: true ID: e10srollout@mozilla.org Name: Pocket Version: 1.0.5 Aktiviert: true ID: firefox@getpocket.com Name: Presentation Version: 1.0.0 Aktiviert: true ID: presentation@mozilla.org Name: uBlock Origin Version: 1.10.0 Aktiviert: true ID: uBlock0@raymondhill.net Name: Web Compat Version: 1.0 Aktiviert: true ID: webcompat@mozilla.org Grafik ------ Allgemeine Merkmale Compositing: OpenGL Asynchrones Wischen und Zoomen: Mausrad-Eingabe aktiviert WebGL-Renderer: Intel Inc. -- Intel(R) Iris(TM) Graphics 540 WebGL2-Renderer: Intel Inc. -- Intel(R) Iris(TM) Graphics 540 H264-Dekodierung durch Hardware: Yes Audio-Back-End: audiounit GPU 1 Aktiv: Ja Herstellerkennung: 0x8086 Gerätekennung: 0x1926 Weitere Informationen AzureCanvasAccelerated: 1 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none TileHeight: 1024 TileWidth: 1024 Wichtige modifizierte Einstellungen ----------------------------------- browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20161202030204 browser.startup.homepage_override.buildID: 20161202030204 browser.startup.homepage_override.mstone: 53.0a1 browser.urlbar.daysBeforeHidingSuggestionsPrompt: 1 browser.urlbar.lastSuggestionsPromptDate: 20161202 dom.gamepad.extensions.enabled: true dom.push.userAgentID: baff8bfb56dc4f589e063f0e35a7f13b extensions.lastAppVersion: 53.0a1 font.internaluseonly.changed: true media.benchmark.vp9.fps: 129 media.benchmark.vp9.versioncheck: 2 media.gmp-gmpopenh264.abi: x86_64-gcc3-u-i386-x86_64 media.gmp-gmpopenh264.lastUpdate: 1480529859 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20161202030204 media.gmp-manager.lastCheck: 1480697354 media.gmp-widevinecdm.abi: x86_64-gcc3-u-i386-x86_64 media.gmp-widevinecdm.lastUpdate: 1480529861 media.gmp-widevinecdm.version: 1.4.8.903 media.gmp.storage.version.observed: 1 network.cookie.prefsMigrated: true network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.cleaned-up: true network.prefetch-next: false places.database.lastMaintenance: 1480530965 places.history.expiration.transient_current_max_pages: 111551 plugin.disable_full_page_plugin_for_types: application/pdf security.sandbox.content.tempDirSuffix: {ff687974-2042-5b4c-a494-e13f971435ef} services.sync.declinedEngines: passwords,adblockplus,prefs,addons services.sync.engine.addons: false services.sync.engine.passwords: false services.sync.engine.prefs: false services.sync.engine.prefs.modified: false services.sync.lastPing: 1480697100 services.sync.lastSync: Fri Dec 02 2016 22:02:54 GMT+0100 (CET) services.sync.numClients: 5 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1480530965 Wichtige nicht veränderbare Einstellungen ----------------------------------------- Chronik- und Lesezeichendatenbank --------------------------------- JavaScript ---------- Inkrementelle GC: true Barrierefreiheit ---------------- Aktiviert: false Barrierefreiheit verhindern: 0 Bibliotheken-Versionen ---------------------- NSPR Minimal vorausgesetzte Version: 4.13.1 Verwendete Version: 4.13.1 NSS Minimal vorausgesetzte Version: 3.29 Beta Verwendete Version: 3.29 Beta NSSSMIME Minimal vorausgesetzte Version: 3.29 Beta Verwendete Version: 3.29 Beta NSSSSL Minimal vorausgesetzte Version: 3.29 Beta Verwendete Version: 3.29 Beta NSSUTIL Minimal vorausgesetzte Version: 3.29 Beta Verwendete Version: 3.29 Beta Experimentelle Funktionen ------------------------- Isolierte Umgebungen -------------------- Ebene der isolierten Umgebung des Inhaltsprozesses: 2
Updated•7 years ago
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Priority: -- → P3
Whiteboard: [gfx-noted]
Reporter | ||
Comment 3•7 years ago
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||
I installed macOS 10.12.2 today and started using nightly again. The problem is still there. I was using Safari for over a week before and there was no problem so I think it's quite probably related to firefox.
I have been seeing the same flashing on my 2014 Macbook Pro Retina for the past two weeks or so. Application Basics ------------------ Name: Firefox Version: 53.0a1 Build ID: 20161214030231 Update Channel: nightly User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:53.0) Gecko/20100101 Firefox/53.0 OS: Darwin 15.6.0 Multiprocess Windows: 8/8 (Enabled by default) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- Report ID: bp-35896a29-47a9-4e7e-bef6-83a242161215 Submitted: 1 hour ago Report ID: bp-181588d6-f705-4b52-aff8-079d52161215 Submitted: 9 hours ago Report ID: bp-b51f7c5d-b3be-437f-b892-757932161215 Submitted: 9 hours ago All Crash Reports (including 1 pending crash in the given time range) Extensions ---------- Name: 1Password Version: 4.6.2 Enabled: true ID: onepassword4@agilebits.com Name: Application Update Service Helper Version: 1.0 Enabled: true ID: aushelper@mozilla.org Name: Classic Theme Restorer Version: 1.5.9 Enabled: true ID: ClassicThemeRestorer@ArisT2Noia4dev Name: FlyWeb Version: 1.0.0 Enabled: true ID: flyweb@mozilla.org Name: Form Autofill Version: 1.0 Enabled: true ID: formautofill@mozilla.org Name: Multi-process staged rollout Version: 1.6 Enabled: true ID: e10srollout@mozilla.org Name: Pinboard.in Version: 3.90.0 Enabled: true ID: arpit2@techraga.in Name: Pocket Version: 1.0.5 Enabled: true ID: firefox@getpocket.com Name: Presentation Version: 1.0.0 Enabled: true ID: presentation@mozilla.org Name: Reddit Enhancement Suite Version: 5.2.0 Enabled: true ID: jid1-xUfzOsOFlzSOXg@jetpack Name: Session Manager Version: 0.8.1.13pre20161130b Enabled: true ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30} Name: Suspend Tab Version: 1.0.2016061501 Enabled: true ID: suspendtab@piro.sakura.ne.jp Name: Tree Style Tab Version: 0.18.2016111701 Enabled: true ID: treestyletab@piro.sakura.ne.jp Name: uBlock Origin Version: 1.10.2 Enabled: true ID: uBlock0@raymondhill.net Name: Web Compat Version: 1.0 Enabled: true ID: webcompat@mozilla.org Name: Amazon Assistant for Firefox Version: 10.1612.1.304 Enabled: false ID: abb@amazon.com Name: BehindTheOverlay Version: 0.1.1.1-signed.1-signed Enabled: false ID: jid1-Y3WfE7td45aWDw@jetpack Name: Charles Proxy Auto-configuration Version: 3.11 Enabled: false ID: {3e9a3920-1b27-11da-8cd6-0800200c9a66} Name: Cloud To Butt Version: 1.1.1-signed.1-signed Enabled: false ID: cloud-to-butt-mozilla@github.com Name: eBay for Firefox Version: 4.2.9 Enabled: false ID: {62760FD6-B943-48C9-AB09-F99C6FE96088} Name: FireShot Version: 0.98.84 Enabled: false ID: {0b457cAA-602d-484a-8fe7-c1d894a011ba} Name: GNU_Terry_Pratchett Version: 0.3.1-signed.1-signed Enabled: false ID: jid1-HGPgB0x6133Hig@jetpack Name: Hugo Search All Tabs Version: 0.1.13 Enabled: false ID: hludwig@kevinallasso.org Name: Not CdT Version: 9.9.9 Enabled: false ID: not@cdt.gd Name: Tab Groups Version: 2.1.3 Enabled: false ID: tabgroups@quicksaver Name: Tab Groups Helper Version: 1.0.30 Enabled: false ID: tabgroupshelper@kevinallasso.org Name: TabGroups Menu Version: 0.9.9 Enabled: false ID: tabgroupsmenu@char.cc Name: wasavi Version: 0.6.587 Enabled: false ID: jid1-bmMwuNrx3u5hqQ@jetpack Graphics -------- Features Compositing: OpenGL Asynchronous Pan/Zoom: wheel input enabled WebGL Renderer: NVIDIA Corporation -- NVIDIA GeForce GT 750M OpenGL Engine WebGL2 Renderer: NVIDIA Corporation -- NVIDIA GeForce GT 750M OpenGL Engine Hardware H264 Decoding: Yes Audio Backend: audiounit GPU #1 Active: Yes Vendor ID: 0x10de Device ID: 0x0fe9 Diagnostics AzureCanvasAccelerated: 1 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none TileHeight: 1024 TileWidth: 1024 Important Modified Preferences ------------------------------ accessibility.blockautorefresh: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.importedFromSqlite: true browser.download.manager.alertOnEXEOpen: true browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20161208030206 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20161214030231 browser.startup.homepage_override.mstone: 53.0a1 browser.tabs.drawInTitlebar: false browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0 browser.urlbar.lastSuggestionsPromptDate: 20160718 dom.apps.lastUpdate.buildID: 20160715063552 dom.apps.lastUpdate.mstone: 50.0a1 dom.apps.reset-permissions: true dom.gamepad.extensions.enabled: true dom.max_chrome_script_run_time: 40 dom.max_script_run_time: 40 dom.mozApps.used: true extensions.lastAppVersion: 53.0a1 font.internaluseonly.changed: true gfx.blacklist.direct2d.failureid: FEATURE_FAILURE_DL_BLACKLIST_g984 gfx.blacklist.hardwarevideodecoding.failureid: FEATURE_FAILURE_DL_BLACKLIST_g1208 gfx.crash-guard.glcontext.appVersion: 44.0 gfx.crash-guard.glcontext.deviceID: 0x0fe9 gfx.crash-guard.status.glcontext: 2 media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1481819256 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20161214030231 media.gmp-manager.lastCheck: 1481819218 media.gmp-widevinecdm.abi: x86_64-gcc3 media.gmp-widevinecdm.lastUpdate: 1481819257 media.gmp-widevinecdm.version: 1.4.8.903 media.gmp.storage.version.observed: 1 media.mediasource.webm.enabled: true media.webrtc.debug.aec_log_dir: /Users/blanham/Library/Caches/TemporaryItems media.webrtc.debug.log_file: /Users/blanham/Library/Caches/TemporaryItems/WebRTC.log media.youtube-ua.override.to: 43 network.auth.allow-subresource-auth: 2 network.cookie.prefsMigrated: true network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.cleaned-up: true network.prefetch-next: false places.database.lastMaintenance: 1481311800 places.history.expiration.transient_current_max_pages: 125902 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.print_bgcolor: false print.print_bgimages: false print.print_colorspace: print.print_command: print.print_downloadfonts: false print.print_duplex: 1177711715 print.print_evenpages: true print.print_in_color: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_paper_data: 0 print.print_paper_height: 11.00 print.print_paper_name: print.print_paper_size_type: 1 print.print_paper_size_unit: 0 print.print_paper_width: 8.50 print.print_plex_name: print.print_resolution: 1967469121 print.print_resolution_name: print.print_reversed: false print.print_scaling: 1.00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 56 print.print_unwriteable_margin_left: 25 print.print_unwriteable_margin_right: 25 print.print_unwriteable_margin_top: 25 print.printer_HP_LaserJet_400_M401dne_(39017C).print_bgcolor: false print.printer_HP_LaserJet_400_M401dne_(39017C).print_bgimages: false print.printer_HP_LaserJet_400_M401dne_(39017C).print_duplex: 1177711715 print.printer_HP_LaserJet_400_M401dne_(39017C).print_edge_bottom: 0 print.printer_HP_LaserJet_400_M401dne_(39017C).print_edge_left: 0 print.printer_HP_LaserJet_400_M401dne_(39017C).print_edge_right: 0 print.printer_HP_LaserJet_400_M401dne_(39017C).print_edge_top: 0 print.printer_HP_LaserJet_400_M401dne_(39017C).print_evenpages: true print.printer_HP_LaserJet_400_M401dne_(39017C).print_footercenter: print.printer_HP_LaserJet_400_M401dne_(39017C).print_footerleft: &PT print.printer_HP_LaserJet_400_M401dne_(39017C).print_footerright: &D print.printer_HP_LaserJet_400_M401dne_(39017C).print_headercenter: print.printer_HP_LaserJet_400_M401dne_(39017C).print_headerleft: &T print.printer_HP_LaserJet_400_M401dne_(39017C).print_headerright: &U print.printer_HP_LaserJet_400_M401dne_(39017C).print_in_color: true print.printer_HP_LaserJet_400_M401dne_(39017C).print_margin_bottom: 0.5 print.printer_HP_LaserJet_400_M401dne_(39017C).print_margin_left: 0.5 print.printer_HP_LaserJet_400_M401dne_(39017C).print_margin_right: 0.5 print.printer_HP_LaserJet_400_M401dne_(39017C).print_margin_top: 0.5 print.printer_HP_LaserJet_400_M401dne_(39017C).print_oddpages: true print.printer_HP_LaserJet_400_M401dne_(39017C).print_orientation: 0 print.printer_HP_LaserJet_400_M401dne_(39017C).print_page_delay: 50 print.printer_HP_LaserJet_400_M401dne_(39017C).print_paper_data: 0 print.printer_HP_LaserJet_400_M401dne_(39017C).print_paper_height: 11.00 print.printer_HP_LaserJet_400_M401dne_(39017C).print_paper_name: print.printer_HP_LaserJet_400_M401dne_(39017C).print_paper_size_unit: 0 print.printer_HP_LaserJet_400_M401dne_(39017C).print_paper_width: 8.50 print.printer_HP_LaserJet_400_M401dne_(39017C).print_resolution: 1967469121 print.printer_HP_LaserJet_400_M401dne_(39017C).print_reversed: false print.printer_HP_LaserJet_400_M401dne_(39017C).print_scaling: 1.00 print.printer_HP_LaserJet_400_M401dne_(39017C).print_shrink_to_fit: true print.printer_HP_LaserJet_400_M401dne_(39017C).print_to_file: false print.printer_HP_LaserJet_400_M401dne_(39017C).print_unwriteable_margin_bottom: 17 print.printer_HP_LaserJet_400_M401dne_(39017C).print_unwriteable_margin_left: 17 print.printer_HP_LaserJet_400_M401dne_(39017C).print_unwriteable_margin_right: 17 print.printer_HP_LaserJet_400_M401dne_(39017C).print_unwriteable_margin_top: 17 privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true security.sandbox.content.tempDirSuffix: {9e1fac54-2f44-9e4b-8e53-26f718f456a6} security.ssl.enable_ocsp_stapling: false security.warn_entering_secure: false services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1479701947 Important Locked Preferences ---------------------------- Places Database --------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.13.1 Version in use: 4.13.1 NSS Expected minimum version: 3.29 Beta Version in use: 3.29 Beta NSSSMIME Expected minimum version: 3.29 Beta Version in use: 3.29 Beta NSSSSL Expected minimum version: 3.29 Beta Version in use: 3.29 Beta NSSUTIL Expected minimum version: 3.29 Beta Version in use: 3.29 Beta Experimental Features --------------------- Sandbox ------- Content Process Sandbox Level: 2
Updated•7 years ago
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platform-rel: --- → ?
Whiteboard: [gfx-noted] → [gfx-noted][platform-rel-Intel]
Reporter | ||
Comment 5•7 years ago
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Could it be related to this https://github.com/servo/webrender/pull/623 ?
Reporter | ||
Comment 6•7 years ago
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Just wanted to report that I'm now 99.9% sure it's Firefox/nightly related. Possibly it's the OpenGL usage that triggers buggy driver behavior. I guess a metal backend on macOS would solve this problem. I'm not sure how much of a priority OpenGL is at apple.
Comment 7•7 years ago
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I have a new machine with Intel Inc. -- Intel(R) Iris(TM) Graphics 6100, and I am not seeing this issue - so it might be confined to the Intel(R) Iris(TM) Graphics 540 card. Would be good for someone else with that config to confirm they are seeing the same issue.
Updated•7 years ago
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Flags: needinfo?(tobias)
Comment 8•7 years ago
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(In reply to Marcia Knous [:marcia - use ni] from comment #7) > I have a new machine with Intel Inc. -- Intel(R) Iris(TM) Graphics 6100, and > I am not seeing this issue - so it might be confined to the Intel(R) > Iris(TM) Graphics 540 card. Would be good for someone else with that config > to confirm they are seeing the same issue. Sorry, I listed the wrong card there - my new machine has the Intel 550 card, not the one listed above.
Reporter | ||
Comment 9•7 years ago
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I would be surprised if it is hardware related. I'd say this is a macOS driver problem. Native macOS programs use metal thru the official apis when gfx acceleration is involved and I never encountered this problem when Firefox/nightly *wasn't* running. IIRC Firefox uses OGL thru the skia backend and there might be a problem. Servo builds seem to have had a similar problem that I linked above (https://github.com/servo/webrender/pull/623), no sure if the fix is applicable here.
Reporter | ||
Comment 10•7 years ago
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That's how it looks like when it happens: https://owncloud.beingalink.de/s/0dzrvFGolmOKWmO It's not just the content frame or the firefox window but the whole screen that flashes like that.
Comment 11•7 years ago
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I've started seeing this today with my new 2016 13-inch MacBook Pro. The effect is inverted from the video in #10 though. Normally the display works, but occassionally flashes black either on the whole screen, or some rectangle along the bottom of the screen, like the compositor is racing the display readout and losing. More likely to happen in app-level fullscreen (click the green 'maximize' circle in the title bar) and when I'm typing. Comes and goes though, I don't have reliable STR.
Updated•7 years ago
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platform-rel: ? → +
Comment 12•7 years ago
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I had this again today, quite badly. The screen was mostly off with occasional flashes of on, like in the video from #10. The flashing persisted when I switched to a workspace without Firefox, and even after I quit Firefox, so it's not just our window but a general issue with the system graphics. Putting the machine to sleep for a while restored normal behaviour. This is a pretty amazingly bad bug. :(
Reporter | ||
Comment 13•7 years ago
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Just wanted to ask if this was with the recently released 10.12.3 but then the flashing started again here and I am on 10.12.3. So ... :)
Comment 14•7 years ago
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I've been on 10.12.2 since the first time I saw it.
Comment 15•7 years ago
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Confirmed still happening for me with 10.12.3, even though the release notes mostly mention graphics fixes.
Comment 16•7 years ago
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[Tracking Requested - why for this release]: I've tried Safari and Firefox 51 (release) and haven't seen a re-occurrence. Nominating for tracking since this would be a serious user experience issue /compoif it persists in release. Matt, is this issue consistent with the out-of-process compositor? Is there a pref we can flip to check that?
status-firefox51:
--- → unaffected
status-firefox53:
--- → affected
status-firefox54:
--- → affected
tracking-firefox53:
--- → ?
Flags: needinfo?(matt.woodrow)
Comment 17•7 years ago
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Out of process compositor is only implemented for Windows currently, so it can't be that. If we can get a regression range I can take a look over it.
Flags: needinfo?(matt.woodrow)
Comment 18•7 years ago
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Ok, thanks. I'll keep trying different versions, but with reliable STR it will be hard to find a regression range.
Comment 19•7 years ago
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It may not necessarily be possible to find a regression range in Firefox, as the problem is seemingly surfaced by new hardware/drivers.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Updated•7 years ago
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Flags: needinfo?(milan)
Updated•7 years ago
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Flags: needinfo?(milan)
Updated•7 years ago
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Flags: needinfo?(milan)
Updated•7 years ago
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Flags: needinfo?(milan)
Comment 20•7 years ago
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(In reply to Gian-Carlo Pascutto [:gcp] from comment #19) > It may not necessarily be possible to find a regression range in Firefox, as > the problem is seemingly surfaced by new hardware/drivers. Maybe so. I thought it only happened on 53 and later, but I've now reproduced (in fullscreen mode per comment #11) with 51.0.1 and 52 beta.
Updated•7 years ago
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Summary: Screen flashing on the MacBook Pro late 2016 (Intel Iris Graphics 540) when running nightly → Screen flashing on the MacBook Pro late 2016 (Intel Iris Graphics 540)
Comment 22•7 years ago
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fwiw - I'm hitting this quite reliably when in full screen view too Model Identifier: MacBookPro13,2 Processor Name: Intel Core i7 Chipset Model: Intel Iris Graphics 550 Firefox: 52.0b7
Comment 23•7 years ago
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mstange, have you been able to reproduce this yet? If it helps any, I've seen it with the blender.org modelling program too. Same symptoms.
Flags: needinfo?(mstange)
Comment 24•7 years ago
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I haven't seen it yet. I've been using my Mac with Firefox consistently for about a week now. My machine has two GPUs: Intel HD Graphics 530 and AMD Radeon Pro 460.
Flags: needinfo?(mstange)
Comment 25•7 years ago
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Oh, I misunderstood. I thought you had a late 2016 13" MacBook Pro. In bug 1333952 you also said you hadn't been able to reproduce it on a 15". Although the original report is with a 2014 mac, it has Intel-only Iris 540, like my late-2016 13". And we also have reports from the Iris 550 model. Milan, what can we do to get someone on the graphics team a 13" macbook pro to observe this?
Flags: needinfo?(milan)
Summary: Screen flashing on the MacBook Pro late 2016 (Intel Iris Graphics 540) → Screen flashing on the MacBook Pro late 2016 (Intel Iris Graphics 540 or 550)
If somebody that runs into this with their computer can part with it for a week or so, they can ship it to Toronto? Ralph, Jordan?
Flags: needinfo?(milan)
Comment 27•7 years ago
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(In reply to Milan Sreckovic [:milan] from comment #26) > If somebody that runs into this with their computer can part with it for a > week or so, they can ship it to Toronto? Ralph, Jordan? Happy to try and help debug. I could look into instantiating my old laptop if that's what is required? Can this not be reproduced with any 13" macbook pro, w/ skylake and touchbar through service desk? I am able to hit this fairly consistently while in full screen mode. Interestingly, I do not run into the issue when in full screen through my Thunderbolt display (usb-c->thunderbolt->monitor).
Comment 28•7 years ago
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here is a quick, awful video of what I'm seeing: https://drive.google.com/a/mozilla.com/file/d/0B0HvBDjjtsOydzE3V3k3RjBWeUE/view?usp=sharing (mozilla sign in required I think) fwiw - I'm seeing this without the tab center test pilot addon you see in the video too. Sometimes it is worse and the whole screen goes black.
Comment 29•7 years ago
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I'm not sure I can part with my primary development laptop. But this is an issue that seriously affects our video playback work. Anthony, any ideas how to get the graphics team the machine?
Flags: needinfo?(ajones)
Ralph - can you tell me the exact model to order?
Flags: needinfo?(ajones) → needinfo?(giles)
Updated•7 years ago
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Flags: needinfo?(ajones)
Comment 31•7 years ago
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Anthony - They need a '13 inch, late 2016 MacBook Pro with Touch Bar and Touch ID'. These are the models Apple is currently offering. https://www.apple.com/macbook-pro/specs/ The important part seems to be the 'Intel Iris Graphics 550' configuration. Note the service-now page for this model lists 'Intel HD Graphics 530'. Hopefully that's a typo on our part.
Flags: needinfo?(giles)
Comment 32•7 years ago
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I have a 13-inch 2016 MacBook (with Intel Iris Graphics 550) and haven't seen this issue. I can try browsing with fullscreen for a while tonight. Tracking for 53 and onwards.
I've ordered a laptop to be sent to Toronto.
Flags: needinfo?(ajones)
Updated•7 years ago
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Comment 34•7 years ago
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Seems unlikely we will fix this for 53 as we near the end of the beta cycle.
Comment 35•7 years ago
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FWIW I haven't seen this since upgrading to macOS 10.12.4. Maybe Apple addressed the issue on the driver side. I'll continue to test.
Comment 36•7 years ago
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No more occurrences on my 2016 13". treating as fixed. Please reopen if the system update doesn't fix it for you.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → DUPLICATE
Comment 37•7 years ago
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Per comment #36, mark 54 won't fix.
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