Closed
Bug 1323045
Opened 7 years ago
Closed 5 years ago
Startup crash, probably during syncing
Categories
(Firefox for iOS :: General, defect, P1)
Tracking
()
RESOLVED
INACTIVE
People
(Reporter: rnewman, Unassigned)
References
(Blocks 1 open bug)
Details
(4 keywords, Whiteboard: [MobileCore])
dmose was seeing this, and we didn't manage to figure it out last week. IIRC it was a startup crash a few seconds after launch, on release, and not fixed by reuploading bookmarks. dmose, could you confirm, and add any more things you've tried?
Flags: needinfo?(dmose)
Reporter | ||
Comment 1•7 years ago
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If you're feeling super helpful, you could run current master of the firefox-ios repo in Simulator from Xcode, sign in with your Firefox Account inside the simulator, and get a stack! The README in the repo should be up-to-date enough that you can build and run without too much trouble.
Comment 2•7 years ago
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I can confirm this. It seems to happen somewhere shortly after startup on probably 98% of invocations. It typically happens between 1-10 seconds (often 3-5) after startup. Things I've tried so far: * rearranging bookmarks in the bookmarks window on the desktop, and waiting a while * turning off bookmark sync on firefox on desktop, turning it back on, and waiting a while this is on an iPhone 6+ running 10.1.1 (currently, though I've been offered a 10.2 upgrade which I'll probably accept before too long). I'll see about generating a build...
Flags: needinfo?(dmose)
Reporter | ||
Comment 3•7 years ago
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And if you kill Firefox (swipe away in the app switcher), go into airplane mode, then launch Firefox, you don't get a crash?
Comment 4•7 years ago
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It didn't crash on master. Lots of complaints in the sync debug log, which I saved. I can upload it somewhere, if you like (not sure if these logs can contain personal info or not).
Comment 5•7 years ago
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Will try the airplane thing momentarily.
Comment 6•7 years ago
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Indeed, starting in airplane mode hasn't crashed after a couple of minutes.
Reporter | ||
Comment 7•7 years ago
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Fantastic! That implies it's a bug we fixed already. Could you email me all of the sync logs you grabbed? (They shouldn't be personally identifying, but I can at least filter out the irrelevant bits if we need to live on this bug.)
Flags: needinfo?(dmose)
Reporter | ||
Comment 9•7 years ago
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I thought this might be Bug 1317096, but that wouldn't cause a crash, and would have been resolved with unchecking bookmarks. Other than that, the log doesn't look too concerning. Bug 1315755 is a possibility. Let's hope that this continues to work for you in 6.0, Dan; I'm happy to have a successful mystery. I'll ping Stefan to see if we can add you to Test Pilot to try out the 6.x branch on your device.
Reporter | ||
Comment 10•7 years ago
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And by Test Pilot I mean TestFlight. ☕️
Comment 11•7 years ago
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Possible related bug from a jailbroken device: https://bugzilla.mozilla.org/show_bug.cgi?id=1293977
Comment 12•7 years ago
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Interesting. My device is not jailbroken, FWIW.
Comment 13•7 years ago
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We can also reach out to ckarlof, who mentioned a very similar sounding crash on his iPad.
Flags: needinfo?(ckarlof)
Updated•7 years ago
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Comment 14•7 years ago
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Yes, I am experiencing similar symptoms on my iPad mini.
Flags: needinfo?(ckarlof)
Updated•7 years ago
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Keywords: steps-wanted
Comment 16•7 years ago
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This is a P1 bug without an assignee. P1 are bugs which are being worked on for the current release cycle/iteration/sprint. If the bug is not assigned by Monday, 28 August, the bug's priority will be reset to '--'.
Keywords: stale-bug
Updated•5 years ago
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Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → INACTIVE
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Description
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