1325863 - Add-ons do not work

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[David Park]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:53.0) Gecko/20100101 Firefox/53.0
Build ID: 20161226030205

Steps to reproduce:

Whan I got to tools menu then click on Add-ons it does nothing. Unable to install add-ons or pull them up.


Actual results:

When I click on add-ons I should be able to see all the add-ons I have installed.

Comment 1

[Jorg K (CEST = GMT+2)]

You're using a Daily version, currently at version 53. Can you please copy the build details here. Go to Help > About Daily. I've tried with 53.0a1 (2016-12-26) (32-bit) and 53.0a1 (2016-12-22) (64-bit) on Windows 7 and both work. Which platform are you on?

Comment 2

[Wayne Mery (:wsmwk)]

also, open error console - ctrl+shift+J - then do tools | addons

what new info do you see in error console?

Comment 3

[David Park]

This is from the error console.

expression closures are deprecated  watchwindows.jsm:82:20
No chrome package registered for chrome://browser/locale/browser.propertiesNo chrome package registered for chrome://version_bar/locale/version.dtdSyntaxError: missing ( after for  gdata-migration.js:82:12
ReferenceError: nsPreferences is not defined[Learn More]  mrtech-common.js:17:2
TypeError: local_common is undefined[Learn More]  branding.js:3:2
ReferenceError: nsPreferences is not defined[Learn More]  local_install.js:3300:1
Use of Mutation Events is deprecated. Use MutationObserver instead.  calendar-widgets.xml:507:18
SyntaxError: missing ( after for  calGoogleCalendar.js:720:20
[Exception... "Component returned failure code: 0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE) [nsIJSCID.createInstance]"  nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)"  location: "JS frame :: resource://calendar/modules/calUtils.jsm -> file:///C:/Users/David%20Park/AppData/Roaming/Thunderbird/Profiles/3emmh8yd.default/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/calendar-js/calCalendarManager.js :: createCalendar :: line 446"  data: no]  calCalendarManager.js:470:13
TypeError: mrtk_branding is undefined[Learn More]  local_install.js:640:1
ReferenceError: nsPreferences is not defined[Learn More]  local_install.js:480:8
ReferenceError: nsPreferences is not defined[Learn More]  local_install.js:3029:8
1482847075075	addons.update-checker	WARN	Update manifest for {972ce4c6-7e08-4474-a285-3208198ce6fd} did not contain an updates property
ReferenceError: nsPreferences is not defined[Learn More] local_install.js:3278:31
TypeError: local_common is undefined[Learn More] messenger.xul:1:26
Key event not available on some keyboard layouts: key=“r” modifiers=“accel alt” id=“key_restart”  messenger.xul
ReferenceError: nsPreferences is not defined[Learn More] local_install.js:3278:31
TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined[Learn More] local_install.js:1689:8

I am runnig Windows 7 64bit and Daily 64bit. The daily I have is dated 12-27-2016

Comment 4

[Jorg K (CEST = GMT+2)]

I have a local 64bit built here compiled a few hours ago, which is the same as the Daily of today, Dec. 27th, 2016.

From what you pasted in the previous comment, it seems like your Lightning/Calendar installation got itself into a knot.

Please remove the folder:
C:\Users\David Park\AppData\Roaming\Thunderbird\Profiles\3emmh8yd.default\extensions\{e2fda1a4-762b-4020-b5ad-a41df1933103}

Comment 5

[David Park]

I did that and still the same.

Comment 6

[David Park]

This is what I get now.

expression closures are deprecated  watchwindows.jsm:82:20
No chrome package registered for chrome://browser/locale/browser.propertiesNo chrome package registered for chrome://version_bar/locale/version.dtdSyntaxError: missing ( after for  gdata-migration.js:82:12
ReferenceError: nsPreferences is not defined[Learn More]  mrtech-common.js:17:2
TypeError: local_common is undefined[Learn More]  branding.js:3:2
ReferenceError: nsPreferences is not defined[Learn More]  local_install.js:3300:1
TypeError: mrtk_branding is undefined[Learn More]  local_install.js:640:1
ReferenceError: nsPreferences is not defined[Learn More]  local_install.js:480:8
ReferenceError: nsPreferences is not defined[Learn More]  local_install.js:3029:8
Key event not available on some keyboard layouts: key=“r” modifiers=“accel alt” id=“key_restart”  messenger.xul

Comment 7

[David Park]

I opened it in safe mode and that worked.

Comment 8

[Jorg K (CEST = GMT+2)]

Sure, you have an add-on problem. Remove "MR Tech Toolkit". And while you're where, there also seems to be something wrong with your Gdata add-on.

Comment 9

[David Park]

I went and updated Gdata add-on and Lightning/Calendar add-on. That helped. It was MR Tech Toolkit that was the problem. Not sure if there is an update for this one it is dead.

Comment 10

[David Park]

Thanks that helped. Now working again.