Safeway.com has "only IE supported" message

RESOLVED FIXED

Status

Tech Evangelism Graveyard
English US
RESOLVED FIXED
16 years ago
3 years ago

People

(Reporter: Susie Wyshak, Assigned: Susie Wyshak)

Tracking

Details

(URL)

(Assignee)

Description

16 years ago
I will try to contact the right person there. 

Problem: When you go to this site using Gecko-based browsers, a popup with the
following message appears:

We have detected that you are using a web browser other than Internet Explorer.
The Safeway.com site is optimized for use with the Internet Explorer web
browser. Other browsers, such as Netscape, are not supported.

If you do not have Internet Explorer,
you may download it here
(Assignee)

Comment 1

16 years ago
They said they'll look at fixing this in a few months.
Target Milestone: --- → Aug

Comment 2

16 years ago
The page seems to work now, maybe the bug can be closed now.

WinNT 4.0 SP6a
Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:1.0rc2) Gecko/20020510

Comment 3

16 years ago
I can log in to safeway.com, but if I try to list my 'Favorites' (old
purchases), javascript pops open a small window saying it is retrieving product
information, and then just sits there doing nothing.
(Assignee)

Comment 4

16 years ago
When you say "page" -- were you able to conclude transactions? That's the
important thing. I will look into their progress on making the site fully
compatible.

Status: NEW → ASSIGNED

Comment 5

16 years ago
It appears that if you don't use the 'Favorites' functionality of Safeway.com,
you can successfully purchase through them.  However, the 'Favorites' function
is a major part of the site, allowing you to look at previous purchases to
decide what to order.

I've followed up with Safeway.com with an email, and received an email stating
they're only designed for IE, but they'll be looking at other browsers in the
future.
(Assignee)

Comment 6

15 years ago
Site seems fine in Netscape 7. I get no warnings, was able to register. It
appears the Favorites function is available but I don't want to shop to test it.

I am marking this fixed. Please reopen it if you disagree.
Status: ASSIGNED → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → FIXED

Comment 7

15 years ago
tech evang june 2003 reorg
Component: US Ecommerce → English US
Target Milestone: Aug → ---
Product: Tech Evangelism → Tech Evangelism Graveyard
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