Firefox crashes for long duration webrtc call

RESOLVED INCOMPLETE

Status

()

Firefox
Untriaged
--
critical
RESOLVED INCOMPLETE
11 months ago
9 months ago

People

(Reporter: KIshor Kulkarni, Unassigned)

Tracking

({crash})

50 Branch
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

11 months ago
Created attachment 8824327 [details]
firefox_crash_for_apprtc.txt

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.51 Safari/537.36

Steps to reproduce:

I ran a long duration webrtc call with AppRTC and Bluejeans webrtc solution


Actual results:

Firefox got crashed on windows after running the meeting for about 5 hours


Expected results:

Application should not crash if we run the webrtc meetings for long duration.

Comment 1

11 months ago
Do you have the crash report in about:crashes? If yes, ost the URL (bp-...).
Severity: normal → critical
Flags: needinfo?(kkulkarni)
Keywords: crash
Flags: needinfo?(kkulkarni)
Hi KIshor, is this still reproducible on your end? If yes, can you please retest this using the latest Firefox release and latest the Nightly build (https://nightly.mozilla.org/) and report back the results ? When doing this, please use a new clean Firefox profile, maybe even safe mode, to eliminate custom settings as a possible cause (https://goo.gl/PNe90E).

Also if you can please provide a crash report id, as mentioned by Loic in comment 1.
Flags: needinfo?(kkulkarni)
(Reporter)

Comment 3

10 months ago
HI Emil , 

Will try to reproduce the issue and get back with results.
Flags: needinfo?(kkulkarni)
Hi KIshor, have you managed to reproduce the issue?
Flags: needinfo?(kkulkarni)
Marking this as Resolved - Incomplete due to the lack of response from the reporter.

If anyone can still reproduce it on latest versions, feel free to reopen the issue and provide more information.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 months ago
Flags: needinfo?(kkulkarni)
Resolution: --- → INCOMPLETE
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