Closed Bug 1329928 Opened 8 years ago Closed 8 years ago

firefox will not play facebook videos, and there is no add on that will play them. None, I tried and looked.

Categories

(Core :: Audio/Video: Playback, defect)

Product:
Core
Component:
Audio/Video: Playback
Version:
50 Branch
Platform:
Unspecified
Windows Vista
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: eric, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Windows NT 6.0; rv:50.0) Gecko/20100101 Firefox/50.0 Build ID: 20161208153507 Steps to reproduce: tried an add on; it failed. opened and closed pages, did not change anything Expected results: Just play the videos! what's with all the bureaucracy with this browser?
OS: Unspecified → Windows Vista
Probably because your Vista machine doesn't have the media Microsoft API used by Firefox to play MP4. Vista is outdated.
Component: Untriaged → Audio/Video: Playback
Product: Firefox → Core
Or Firefox doesn't supply adequate means to play videos. Why do computer folks think we should go out and buy new systems all the time? (whatever "API" means; I looked it up, by why speak in geekese?)
Please check that you have installed the Windows Media Pack from Microsoft. You can find instructions on what to do there: https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows Download the vista one; restart Firefox and you should be good to go
I have windows media pack 1, according to the label on my computer. The update available at that link would not work; apparently I need windows media pack 2. It odes not seem to be available; where is it? Thanks.
Chris - I can't seem to edit Sumo for some reason. Can you add that link into the article for Vista as a note for people with out SP2?
Flags: needinfo?(cpeterson)
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → INVALID
(In reply to Anthony Jones (:kentuckyfriedtakahe, :k17e) from comment #7) > Chris - I can't seem to edit Sumo for some reason. Can you add that link > into the article for Vista as a note for people with out SP2? I submitted a change to the SUMO article, though the change won't be live until a SUMO person reviews.
Flags: needinfo?(cpeterson)
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