Crash in igd11dxva64.dll | EtwpStopLoggerInstance

RESOLVED FIXED in Firefox 52

Status

()

defect
P1
critical
RESOLVED FIXED
3 years ago
2 years ago

People

(Reporter: philipp, Assigned: gerald)

Tracking

({crash, regression})

52 Branch
mozilla53
x86_64
Windows 10
Points:
---
Dependency tree / graph
Bug Flags:
qe-verify -

Firefox Tracking Flags

(firefox50 unaffected, firefox51 unaffected, firefox52 fixed, firefox53 fixed)

Details

(crash signature)

Attachments

(1 attachment)

Reporter

Description

3 years ago
+++ This bug was initially created as a clone of Bug #1315089 +++

This bug was filed from the Socorro interface and is 
report bp-f304c896-109c-409b-af18-342372161103.
=============================================================

the crash signature [@ igd11dxva64.dll | EtwpStopLoggerInstance] is regressing since 52.0a1 builds - i'm guessing that the signatures from bug 1315089 morphed into this after the ms december 2016 patch tuesday.

on 52.0a2 this is accounting for 0.33% of all crashes last week - on 53.0a1 the crashes stopped after build 20170103030204 where the patch from 1315089 has landed.

can we uplift the patch to aurora as well, and include one more crashing driver version (20.19.15.4404) on that occasion?

http://bit.ly/2jFFPFY
Flags: needinfo?(gsquelart)
Reporter

Updated

3 years ago
Comment hidden (mozreview-request)
Assignee

Comment 2

3 years ago
Comment on attachment 8826975 [details]
Bug 1331086 - Block D3D11 video decoding on igd11dxva64 20.19.15.4404 -

Approval Request Comment
[Feature/Bug causing the regression]: Video decoding on some buggy Intel drivers
[User impact if declined]: Crashes when playing videos
[Is this code covered by automated tests?]: Yes, media tests
[Has the fix been verified in Nightly?]: No, but I believe it's trivial enough, and benefits can be inferred from current crashes with the driver version to be blocked
[Needs manual test from QE? If yes, steps to reproduce]: No
[List of other uplifts needed for the feature/fix]: bug 1315089
[Is the change risky?]: No
[Why is the change risky/not risky?]: Only adding one more driver version to blocking list
[String changes made/needed]: None
Flags: needinfo?(gsquelart)
Attachment #8826975 - Flags: approval-mozilla-aurora?
Assignee

Updated

3 years ago
Assignee: nobody → gsquelart
Reporter

Comment 3

3 years ago
Comment on attachment 8826975 [details]
Bug 1331086 - Block D3D11 video decoding on igd11dxva64 20.19.15.4404 -

not sure if i'm a qualified reviewer, but yes the change lgtm. thanks!
Attachment #8826975 - Flags: review?(madperson) → review+
Assignee

Comment 4

3 years ago
Philipp, could you please give the r+ inside mozreview?
(Click on "Review", not details, to go to https://bugzilla.mozilla.org/attachment.cgi?id=8826975 , then "Finish Review...", then select "r+" at the top right, and "Publish" the review -- Thanks!)
Flags: needinfo?(madperson)
Reporter

Comment 5

3 years ago
mozreview-review
Comment on attachment 8826975 [details]
Bug 1331086 - Block D3D11 video decoding on igd11dxva64 20.19.15.4404 -

https://reviewboard.mozilla.org/r/104772/#review105604

looks good to me. thanks!
Reporter

Updated

3 years ago
Flags: needinfo?(madperson)

Comment 6

3 years ago
Pushed by gsquelart@mozilla.com:
https://hg.mozilla.org/integration/autoland/rev/500b5f0bce39
Block D3D11 video decoding on igd11dxva64 20.19.15.4404 - r=philipp

Comment 7

3 years ago
bugherder
https://hg.mozilla.org/mozilla-central/rev/500b5f0bce39
Status: NEW → RESOLVED
Closed: 3 years ago
Resolution: --- → FIXED
Target Milestone: --- → mozilla53
Comment on attachment 8826975 [details]
Bug 1331086 - Block D3D11 video decoding on igd11dxva64 20.19.15.4404 -

d3d11 block list update, aurora52+
Attachment #8826975 - Flags: approval-mozilla-aurora? → approval-mozilla-aurora+
qe-verify- per Comment 2
Flags: qe-verify-
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