1335001 - Updated to 45.7.0 and now all my saved folders have disappeared. They show up in Apple mail and web mail.

Status: RESOLVED INCOMPLETE

(Thunderbird :: Folder and Message Lists, defect)

Description

[[e-mail]]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:50.0) Gecko/20100101 Firefox/50.0
Build ID: 20161104212021

Steps to reproduce:

Thunderbird automatically upgraded to 45.7.0. When I shut down my computer and turned it on later the only thing showing in the left pane was inbox, junk and trash, all the saved folders disappeared.  When I log into Apple mail everything shows up as it does when I log into web mail. Any ideas on how to get them back on Thunderbird? I am using a Mac.

Comment 1

[Jorg K (CEST = GMT+2)]

Try subscribing to those folders. Right click onto the account and use "Subscribe".

This sounds like a support problem, not a bug. Please note: Bugzilla is NOT a support forum. It is a tracking system for bugs in Mozilla products. You can get support here:
https://support.mozilla.org/en-US/products/thunderbird

Comment 2

[[e-mail]]

Only thing showing is Junk and Trash, no other folders and subscribe was already checked.

Comment 3

[Wayne Mery (:wsmwk)]

Do you still encounter examples of update problems using newer versions?