AirMozilla - Unable to submit DFXP File for Closed Captioning

NEW
Assigned to

Status

Air Mozilla
Other
10 months ago
9 months ago

People

(Reporter: Tony Recendez, Assigned: Tony Recendez, NeedInfo)

Tracking

Details

(Assignee)

Description

10 months ago
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:51.0) Gecko/20100101 Firefox/51.0
Build ID: 20170125094131

Steps to reproduce:

Deleted the previously uploaded file and re-attempted the up-lpoad. 


Actual results:

AirMozilla Server Error.


Expected results:

DXFP File should have been uploaded to AirMozilla and CC'ng option should be available over the archived video.
(Assignee)

Updated

10 months ago
Assignee: nobody → trecendez
Did you ever figure this out?
For what it's worth I did see this error in the Sentry logs:
"VidlyUpdateError: 6.3: Media short link is not in Finished or Error status.". 
That happened on closed captions upload. I think it means you tried to update Vidly with a closed caption file on a Vidly tag that either hadn't finished yet or it errored.

Comment 3

9 months ago
I think the problem was that Tony tried to use one of the dialogs from the not-yet-implemented rev.com automated submission process.

I spent an hour with him about a month ago walking him through the manual submission process.  I think he's got it working now.

Tony, can you confirm that?
Flags: needinfo?(trecendez)
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