1337675 - Enable Czech support forum

Status: VERIFIED FIXED

(support.mozilla.org :: Lithium Migration, task)

Description

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

Despite we are able to see all questions (http://support.mozilla.org/cs/questions/all), the Czech forum is missing in the question form (https://support.mozilla.org/t5/forums/postpage/category-id/cs/choose-node/true/interaction-style/forum).

Comment 1

[madalina]

Hi Mikk, this is now done. You should be able to see it here: https://support.mozilla.org/t5/Support-Questions/ct-p/Support-Forums-cs

Can you please check:
- Are the questions in the right categories? It looks to me that Thunderbird questions went into the Firefox forum but my Czech is not that good :) It's not a problem, we can move them, I'll just need your help to guide me on the ones to move. From what I can tell it's the first 4 or 5 pages.
- Can you go through the ask a question flow? If I click on the ask the community link I do not see all the forums listed.
- Some stuff is not translated, that's also fixable just update this bug with the stuff that should be changed ("Support questions" and "Choose a product or ask the community" for example).

Comment 2

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

Hi Madalina.

I am able and even was able before to see our forum on https://support.mozilla.org/t5/Support-Questions/ct-p/Support-Forums-cs, but the ask a question does not work. In the list of topics to pick (under subject on https://support.mozilla.org/t5/forums/postpage/category-id/cs/choose-node/true/interaction-style/forum), there are no for Czech.

With the Thunderbird questions, you are right (filed that as bug 1337668). Is it successful if I mark them e.g. with "thunderbird" tag?

Let's translate "Support questions" as "Fórum podpory", and "Choose a product or ask the community" as "Vyberte produkt, nebo se zeptejte komunity", where "zeptejte komunity" should be the link.

Comment 3

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

Oh, looks like all Thunderbird questions have been added all on the first pages of the Firefox topic. So the last Thunderbird question is https://support.mozilla.org/t5/Firefox/Jak-odstranit-p%C5%99edinstalovan%C3%BD-dopln%C4%9Bk/m-p/1245476#U1245476 on page 10 (posted 09-05-2016 10:14 AM).

Comment 4

[madalina]

Assigning this to Scott.

Scott, the Czech forum boards do not show up in the New Message flow. The settings seem to be ok.

Comment 5

[scott.riley]

The string for EN to copy and translate to CZ:
https://support-stage.allizom.org/t5/bizapps/bizappspage/tab/community%3Astudio%3Atext-editor%3Acommunity?lang=en&searchString=custom.ask-the-community.text+

The link to the CZ:
https://support-stage.allizom.org/t5/bizapps/bizappspage/tab/community%3Astudio%3Atext-editor%3Acommunity?lang=cs&searchString=custom.ask-the-community.text+


The actual key for searching any language:  custom.ask-the-community.text

Comment 6

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

Hi Scott.

The problem is not in missing strings, but in Czech forum not being listed on https://support.mozilla.org/t5/forums/postpage/category-id/cs/choose-node/true/interaction-style/forum (the "Vybrat forum" select list is empty).

Comment 7

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

One the "Support forum" tile has been added to the homepage, I would consider this fixed, once the Thunderbird posts are moved from the Firefox sub-forum.

The Thunderbird top-most TB question is https://support.mozilla.org/t5/Firefox/Zm%C4%9Bna-stylu-odstavce-v-odpov%C4%9Bdi/m-p/1238326#U1238326 (posted 09-05-2016 06:12 AM) and the last is https://support.mozilla.org/t5/Firefox/Jak-odstranit-p%C5%99edinstalovan%C3%BD-dopln%C4%9Bk/m-p/1245476#U1245476 (posted 09-05-2016 10:14 AM).

Comment 8

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

Madalina, can you please look at moving the Thunderbird questions to the right place before the order get changed by new questions?

Comment 9

[vesper]

(In reply to Michal Stanke (Mozilla.cz) [:MikkCZ] (off until 05/2017, use needinfo) from comment #8)
> Madalina, can you please look at moving the Thunderbird questions to the
> right place before the order get changed by new questions?

Hey Michal,

I took a shot and clearing up (moving around) the offending threads. Can you please take a look around and see if it looks better now? For single problematic threads, you should be able to move them on your own. If you need further help with that, tell us.

Comment 10

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

The moved topics seem good, but I still see some of the topics left in the Firefox forum (https://support.mozilla.org/t5/Firefox/bd-p/Privacy-Security-cs). From the very first one listed https://support.mozilla.org/t5/Firefox/Nelze-mi-odesilat-a-prijmat-zpravy/m-p/1211350#U1211350 to https://support.mozilla.org/t5/Firefox/Jak-odstranit-p%C5%99edinstalovan%C3%BD-dopln%C4%9Bk/m-p/1245476#U1245476 on the third page.

Comment 11

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

(In reply to Michal Stanke (Mozilla.cz) [:MikkCZ] (off until 05/2017, use needinfo) from comment #10)
> The moved topics seem good, but I still see some of the topics left in the
> Firefox forum
> (https://support.mozilla.org/t5/Firefox/bd-p/Privacy-Security-cs). From the
> very first one listed
> https://support.mozilla.org/t5/Firefox/Nelze-mi-odesilat-a-prijmat-zpravy/m-
> p/1211350#U1211350 to
> https://support.mozilla.org/t5/Firefox/Jak-odstranit-
> p%C5%99edinstalovan%C3%BD-dopln%C4%9Bk/m-p/1245476#U1245476 on the third
> page.

I see these topics moved correctly to the Thunderbird section. Thank you. :)

Comment 12

[madalina]

This looks solved so I'll close it for now. Mikk, let me know if there is stuff that still needs to be done.

Comment 13

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

Yes, this is fixed now. There are still some articles imported as forum questions, but that's reported as Bug 1337668.