Closed
Bug 1338601
Opened 7 years ago
Closed 7 years ago
Redirect "Firefox Desktop Attribution" article to this link
Categories
(support.mozilla.org :: Knowledge Base Software, task)
support.mozilla.org
Knowledge Base Software
Tracking
(Not tracked)
VERIFIED
FIXED
People
(Reporter: jsavage, Unassigned)
References
Details
Hi Giorgos, We have an in-product link we'd like to redirect: In-product link: https://support.mozilla.org/kb/desktop-privacy Redirect to: https://support.mozilla.org/t5/Protect-your-privacy/About-Firefox-Desktop-Attribution/ta-p/1361183. Thanks, Joni
Comment 1•7 years ago
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Hi Joni, Since we're now off Kitsune this is something to work on with Lithium.
Updated•7 years ago
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Flags: needinfo?(giorgos)
Comment 2•7 years ago
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(In reply to Joni Savage ("need info" me) from comment #0) > Hi Giorgos, > > We have an in-product link we'd like to redirect: > > In-product link: https://support.mozilla.org/kb/desktop-privacy > > Redirect to: > https://support.mozilla.org/t5/Protect-your-privacy/About-Firefox-Desktop- > Attribution/ta-p/1361183. Joni: what's the current use of the desktop-privacy link/redirect? The desktop attribution page is just one part of Desktop privacy, but not the home for all desktop privacy. If the redirect is just so we have a clean URL for the privacy policy, should we just have something like desktop-attribution-privacy instead? > > Thanks, > Joni Why
Flags: needinfo?(jsavage)
Chris, the redirect is to have a clean URL. We're not able to use custom URLs yet, but would you be able to use this one? https://support.mozilla.org/t5/Protect-your-privacy/About-Firefox-Desktop-Attribution/ta-p/1361183
Flags: needinfo?(jsavage)
Comment 4•7 years ago
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(In reply to Joni Savage ("need info" me) from comment #3) > Chris, the redirect is to have a clean URL. We're not able to use custom > URLs yet, but would you be able to use this one? > https://support.mozilla.org/t5/Protect-your-privacy/About-Firefox-Desktop- > Attribution/ta-p/1361183 Just to confirm, you 100% cannot to any redirects with the new SUMO platform right now. Is is the request to just use the URL you added to comment 3 for the time being?
Comment 5•7 years ago
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If we can do a redirect, we need to get that in place asap as the privacy policy update is already live: From: https://support.mozilla.org/kb/desktop-privacy to: https://support.mozilla.org/t5/Protect-your-privacy/About-Firefox-Desktop-Attribution/ta-p/1361183
Comment 6•7 years ago
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Followed up with Lithium. Waiting to here back, but their last response was that someone from their migration team could take action on it in the morning. I asked our CS Manager to have an on-call support person take a look at it since the url is on a live page.
Flags: needinfo?(scott.riley)
Comment 8•7 years ago
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Confirmed: curl -I https://support.mozilla.org/kb/desktop-privcy HTTP/1.1 301 Moved Permanently Date: Tue, 14 Feb 2017 16:35:43 GMT Server: Apache Location: https://support.mozilla.org/t5/Protect-your-privacy/About-Firefox-Desktop-Attribution/ta-p/1361183 Connection: close Content-Type: text/html; charset=iso-8859-1
Updated•7 years ago
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Status: NEW → RESOLVED
Closed: 7 years ago
Flags: needinfo?(jsavage)
Resolution: --- → FIXED
Comment 9•7 years ago
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Patrick: Can you please update this redirect? The redirect should be: https://support.mozilla.org/kb/desktop-attribution-privacy to: https://support.mozilla.org/t5/Protect-your-privacy/About-Firefox-Desktop-Attribution/ta-p/1361183
Status: RESOLVED → REOPENED
Flags: needinfo?(pmcclard)
Resolution: FIXED → ---
Comment 10•7 years ago
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Adding Scott from Lithium. Scott, we need to change the desktop privacy redirect again. See chris's Comment 9 above.
Flags: needinfo?(pmcclard) → needinfo?(scott.riley)
Comment 11•7 years ago
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The new redirect is now live.
Status: REOPENED → RESOLVED
Closed: 7 years ago → 7 years ago
Flags: needinfo?(scott.riley)
Resolution: --- → FIXED
Comment 12•7 years ago
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These links appear to be broken again. :( Can you please check on them?
Flags: needinfo?(pmcclard)
Comment 13•7 years ago
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i approved the article so it should be ok again: https://support.mozilla.org/en-US/kb/desktop-privacy
Comment 14•7 years ago
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I wanted to mention that Lithium's article link, https://support.mozilla.org/t5/Protect-your-privacy/About-Firefox-Desktop-Attribution/ta-p/1361183 now redirects to https://support.mozilla.org/en-US/kb/desktop-privacy However, I did notice that Chris More referred to https://support.mozilla.org/kb/desktop-attribution-privacy in comment 9. The Firefox Browser Privacy Notice at https://www.mozilla.org/en-US/privacy/firefox/ includes the following paragraph, under the Referral and Campaign Tracking section: (quote) "On desktop, Firefox records and sends Referral Data to Mozilla as part of Firefox Health Report. Learn more here, including how to opt-out or disable this reporting." .... with the 'here' link going to https://support.mozilla.org/kb/desktop-attribution-privacy (a page not found).
Updated•7 years ago
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Flags: needinfo?(pmcclard)
Comment 15•7 years ago
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Joni, Legal would like the article url to be https://support.mozilla.org/en-US/kb/desktop-attribution-privacy to accurately reflect the content of the article. Can you make this change?
Flags: needinfo?(jsavage)
Comment 16•7 years ago
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I edited the article description to change the stub from desktop-privacy to desktop-attribution-privacy. https://support.mozilla.org/kb/desktop-attribution-privacy is now the article url.
Comment 17•7 years ago
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(In reply to Alice Wyman from comment #16) > I edited the article description to change the stub I meant slug.
Comment 18•7 years ago
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just tested this, it's working now, where working == https://support.mozilla.org/en-US/kb/desktop-attribution-privacy goes to a SUMO KB article and doesn't 404! Thanks Alice for your work in comment 16 Setting to verified
Status: RESOLVED → VERIFIED
Flags: needinfo?(jsavage)
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Description
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