Closed Bug 1339589 Opened 7 years ago Closed 6 years ago

Firefox on Windows with a11y features enabled crashes on certain websites

Categories

(Core :: Disability Access APIs, defect, P3)

51 Branch
x86_64
Windows 7
defect

Tracking

()

RESOLVED WORKSFORME
Tracking Status
firefox51 --- affected
firefox52 --- wontfix
firefox-esr52 --- ?
firefox53 --- affected
firefox54 --- affected

People

(Reporter: critesjm, Unassigned)

References

(Blocks 1 open bug)

Details

(Keywords: hang)

Crash Data

On certain sites (in this case, the search page @ www.carmax.com) the entire browser will hang/crash (usually hang in an unresponsive state). The browser does not crash if accessibility.force_disable is set to 1. From what I can tell so far it might have to do with some aria attributes being set funny from JS but I am still looking into it.
I can reproduce the hang on 52.0b6[1] as well as Nightly54.0a1[2]
[1]
https://hg.mozilla.org/releases/mozilla-beta/rev/7b8aa893944b94d35e47314e52e0abff576c5ce2
Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0 ID:20170213070939
[2]
https://hg.mozilla.org/mozilla-central/rev/195049fabb7ac5709e5f75614ba630ba3d1b5a9b
Mozilla/5.0 (Windows NT 10.0; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0 ID:20170214030231

Steps to reproduce:
0. I am using Japanese IME ATOK2016 which activate a11y.
1. Open https://www.carmax.com/sell-my-car

AR: Browser hang with bp-3dd7e932-8aa9-4993-82da-02b9e2170214, bp-a076addf-4619-4cd8-b83d-61b9a2170214
Status: UNCONFIRMED → NEW
Component: General → Disability Access APIs
Ever confirmed: true
Keywords: hang
Product: Firefox → Core
Additional information can be found here (how we ran into the bug): https://github.com/JedWatson/react-select/issues/1521
Update: unfortunately the carmax site has received a workaround for this issue so it'll no longer be recreateable there but the information on the github issue above should still be helpful.
Too late for firefox 52, mass-wontfix.
The percentage of ShutDownKill crashes with accessibility active roughly matches what we'd expect based on % of users that instantiate accessibility.

It would be great to fix this but I'm not sure we have traction...
Priority: -- → P3
seems gone, no fresh crashes
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WORKSFORME
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