Closed
Bug 1339649
Opened 8 years ago
Closed 8 years ago
Cannot upgrade Flashplayer
Categories
(Core Graveyard :: Plug-ins, defect)
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: trevor.mckenna, Unassigned)
Details
Attachments
(1 file)
26.50 KB,
application/msword
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Details |
User Agent: Mozilla/5.0 (Windows NT 6.0; rv:51.0) Gecko/20100101 Firefox/51.0
Build ID: 20170125094131
Steps to reproduce:
Tried to Upgrade Flashplayer
Actual results:
A common problem all over the forums, a blank screen comes up when you try and run the upgrade [the run.exe file]
Expected results:
After two years of trying to upgrade FLASHPLAYER - it should have been sorted out either bt ADOBE or FIREFOIX, a long time ago...
Keywords: addon-compat
Whiteboard: ADOBE or FIREFOX, a long time ago... Collapse All Comments Expand All Comments
Uninstall Flash player by using the tool provided by Adobe:
https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
Then download the latest executable of Flash for Firefox and install it:
https://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe
Closed as support request, use https://support.mozilla.org/en-US/questions for support.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Component: Untriaged → Plug-ins
Keywords: addon-compat
Product: Firefox → Core
Resolution: --- → INVALID
Whiteboard: ADOBE or FIREFOX, a long time ago... Collapse All Comments Expand All Comments
WOW - Impressed, solved a problem that has been 'bugging' me for up to two years -- in [wait for it] 4 hours from submission. Thanks again.
Updated•3 years ago
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Product: Core → Core Graveyard
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Description
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