Closed Bug 1339743 Opened 9 years ago Closed 9 years ago

account confirmation email not received

Categories

(Cloud Services :: Server: Firefox Accounts, defect)

Product:
Cloud Services
Component:
Server: Firefox Accounts
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WONTFIX

People

(Reporter: dsantacroce, Unassigned)

References

(
URL
)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0 Build ID: 20170125094131 Firefox for Android Steps to reproduce: After creating an account for Syncing operation between my peripherals I never receive the mail needs for account confirmation despite many tries. I have applied all the procedures you gave in the Help information whithout any success. Account information used : dsantacroce@orange.fr / dsanta13170 Thank you for your help PS: The problem occurs on PC, Tablet and phone
OS: Unspecified → Windows 7
Hardware: Unspecified → x86_64
Component: Untriaged → Firefox Sync: Cross-client
Product: Firefox → Cloud Services
Summary: account confirmation → account confirmation email not received
Version: 51 Branch → unspecified
Status: UNCONFIRMED → NEW
Component: Firefox Sync: Cross-client → Server: Firefox Accounts
Ever confirmed: true
I'm sorry for the frustration Santacroce. We have an entire "Email deliverability" effort that is ongoing, trying to fix these problems. You can track it's progress here: https://github.com/mozilla/fxa-features/issues/56. Again, I'm sorry for the frustration, I hope we can address this soon! Closing this as "part of an ongoing effort" (sorry for the WONTFIX label, duplicate doesn't work in this context)
URL: https://github.com/mozilla/fxa-featur...
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → WONTFIX
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