account confirmation email not received

RESOLVED WONTFIX

Status

RESOLVED WONTFIX
2 years ago
2 years ago

People

(Reporter: dsantacroce, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

2 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
Build ID: 20170125094131
Firefox for Android

Steps to reproduce:

After creating an account for Syncing operation between my peripherals I never receive the mail needs for account confirmation despite many tries.
I have applied all the procedures you gave in the Help information  whithout any success.
Account information used : dsantacroce@orange.fr / dsanta13170
Thank you for your help
PS: The problem occurs on PC, Tablet and phone
(Reporter)

Updated

2 years ago
OS: Unspecified → Windows 7
Hardware: Unspecified → x86_64
Component: Untriaged → Firefox Sync: Cross-client
Product: Firefox → Cloud Services
Summary: account confirmation → account confirmation email not received
Version: 51 Branch → unspecified
Status: UNCONFIRMED → NEW
Component: Firefox Sync: Cross-client → Server: Firefox Accounts
Ever confirmed: true
I'm sorry for the frustration Santacroce. We have an entire "Email deliverability" effort that is ongoing, trying to fix these problems. You can track it's progress here: https://github.com/mozilla/fxa-features/issues/56.

Again, I'm sorry for the frustration, I hope we can address this soon! Closing this as "part of an ongoing effort" (sorry for the WONTFIX label, duplicate doesn't work in this context)
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → WONTFIX
You need to log in before you can comment on or make changes to this bug.