1340860 - graphics/fonts are pixelated/bad compare to google chrome

Status: RESOLVED INCOMPLETE

(Core :: Graphics, defect, P3)

Description

[[e-mail]]

Attachment: badgraphics.png

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170216105119



Actual results:

I installed FF 52.0b7 

and I see graphics/fonts is like pixelated/bad compare to google chrome

Comment 1

[[e-mail]]

Comment on attachment 8838922 [details]
badgraphics.png

please zoom to see which one is pixelated

Comment 2

[Loic]

URL of the website to reproduce the issue?

Comment 3

[[e-mail]]

> URL of the website to reproduce the issue?
http://www.weareprofound.com/

Comment 4

[Loic]

Could you type about:support in the location bar and paste the section "graphics".

Comment 5

[Loic]

Attachment: scr-FF52.png

I tested on Beta, it looks fine with HWA enabled.

Comment 6

[[e-mail]]

Application Basics
------------------

Name: Firefox
Version: 52.0b7
Build ID: 20170216105119
Update Channel: beta
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:52.0) Gecko/20100101 Firefox/52.0
OS: Windows_NT 6.1
Multiprocess Windows: 0/1 (Disabled)
Safe Mode: false


Graphics
--------

Features
Compositing: Basic
Asynchronous Pan/Zoom: none
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
WebGL2 Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted
Audio Backend: wasapi
DirectWrite: false (6.1.7601.17514)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics Family
Vendor ID: 0x8086
Device ID: 0x0a16
Driver Version: 10.18.10.3368
Driver Date: 11-28-2013
Drivers: igdumdim32 igd10iumd32 igd10iumd32
Subsys ID: 380c17aa
RAM: Unknown

Diagnostics
ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: cairo
ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Decision Log
HW_COMPOSITING:
disabled by user: Disabled by pref
D3D11_COMPOSITING:
unavailable by default: Hardware compositing is disabled
D3D9_COMPOSITING:
unavailable by default: Hardware compositing is disabled
DIRECT2D:
unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE:
unavailable by default: D3D11 compositing is disabled
disabled by env: D3D11 compositing is disabled

Comment 7

[[e-mail]]

How to enable HWA bro thanks

Comment 8

[Loic]

You divers are very old. What's the name of your Intel CPU?

Comment 9

[Alin Ilea, Desktop QA]

Marking this as Resolved > Incomplete since I cannot reproduce the issue using the latest Fx versions and the last activity on this issue was 5 years ago and it might not be relevant anymore. Feel free to re-open if the issue is still reproducible on your end in the latest FF versions.