firefox restarted with all gone to old firefox data folder

RESOLVED INVALID

Status

()

Toolkit
Startup and Profile System
RESOLVED INVALID
a year ago
a year ago

People

(Reporter: Robert, Unassigned)

Tracking

51 Branch
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

a year ago
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:51.0) Gecko/20100101 Firefox/51.0
Build ID: 20170125094131

Steps to reproduce:

I did nothing. Firefox closed by itself


Actual results:

I restarted and all add-ons are is gone and my toolbar bookmarks are no longer in the toolbar. There is a folder on my desktop with 128 MB with add-ons and a huge list of other items


Expected results:

What should have happened? No crash. How do I restore the whole thing?

Comment 1

a year ago
Properly backup your profile folder and this new folder, then move the files of the new folder to overwrite your existing profile folder.

You probably have already triggered the Refresh Firefox feature, i.e. https://support.mozilla.org/t5/Procedures-to-diagnose-and-fix/Reset-Firefox-preferences-to-troubleshoot-and-fix-problems/ta-p/1340.
Component: Untriaged → Startup and Profile System
Product: Firefox → Toolkit
(Reporter)

Comment 2

a year ago
Miraculously solved itself. Bookmarks and add-ons came back after I started my Mac up this morning. This didn't happen yesterday when I did several restarts. I still find it odd why this happened, just like that, out of the blue.

Comment 3

a year ago
Support issue, closed.
Status: UNCONFIRMED → RESOLVED
Last Resolved: a year ago
Resolution: --- → INVALID
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