Set up link to survey (Survey Monkey)for task completion on mozilla.org
Assignee: nobody → agibson
Status: NEW → ASSIGNED
Hi Peter, Any direction for which pages you would like this survey to display on? I know you mentioned not showing it on the firefox download pages which makes sense, but what I'm curious about is if we want to show it pretty much *everywhere else*, or if showing it on a curated list of pages would be considered enough. Technically we could do it either way, but happy to discuss when you're around later today.
Hi Alex, The link to the survey is here: https://www.surveygizmo.com/s3/3353529/Moz-org-Task-Completion-Rate It should be displayed to our main locale only for now /en-US/. Exclude the following pages: /firefox/new/ /firefox/new/?scene=2 /firefox/[version]/firstrun /firefox/plugincheck/ (I feel like we already know why people come here and if they're successful) I've added Justin Crawford to review the survey and this list of pages as well.
Flags: needinfo?(peter.german.bugs) → needinfo?(hoosteeno)
Some other pages I think we should exclude: /firefox/[version]/whatsnew/ (in product page) /firefox/[version]/tracking-protection/start/ (in product tour) /firefox/features/ (this URL is redirected from old /firefox/firstrun/learnmore/ URLs) /firefox/installer-help/ (may not be the appropriate time to launch a survey on someone) /firefox/os/ (pages are currently being deprecated) /firefox/channel/ /firefox/developer/ /firefox/all/ /firefox/feedback/ (in product page) There may be a few more we need to exclude for UI reasons, which I'll add as I find them.
Further to our discussion today: - Survey is to be toggled off behind a feature switch. We'll turn it on a few weeks before the Universal Nav prototype goes out, and then gauge for change in the overall sentiment of responses. - If someone clicks the survey link or closes the popup, never show them the survey again. - If someone ignores the survey, don't show them again for (x) days.
WIP version is now up on demo4: https://www-demo4.allizom.org/en-US/ Note: I've disabled the cookie check for now to make testing easier.
Looks good to me. Can we hook up the survey?
(In reply to pgerman from comment #6) > Looks good to me. Can we hook up the survey? Sure, can you please provide the URL?
Comment 2 :D
Correct survey link is now in place on demo: https://www-demo4.allizom.org/en-US/
Ok the cookie that now hides the survey once seen / interacted with is now in place on demo 4. For testing you will either have to clear either of the two cookies to see the survey again, or alternatively use a private window: 'moz-task-completion-survey-interaction' 'moz-task-completion-survey-shown'
Peter, I've added some logic to bedrock to automatically include the URL path as a query parameter to Survey Gizmo as discussed: https://www-demo4.allizom.org/ (Note: for now I've disabled the cookie check, so the survey shows up every time to make testing easier). I also added the related hidden fields to the survey form for both Date and Page. After completing the survey I can see both the Date and Page being populated correctly in the results page , so it looks like we don't need the custom JS that MDN used (assuming all we're really needing here is the page URL). I can't seem to find a way to check the Google Spread Sheet however, so perhaps you could verify that all looks well?  https://app.surveygizmo.com/explorer/report-summary/id/3353529
Last week I confirmed that this was working appropriately.
Commits pushed to master at https://github.com/mozilla/bedrock https://github.com/mozilla/bedrock/commit/9b6dd4401ca5f7c66a2423c217beced6fbfb8e9b [fix bug 1341425] Task completion rate survey on mozilla.org https://github.com/mozilla/bedrock/commit/433619292bf1449c7d9b7c000429951cbb05c247 Merge pull request #4678 from alexgibson/bug-1341425-task-completion-survey [fix bug 1341425] Task completion rate survey on mozilla.org
Status: ASSIGNED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → FIXED
Commits pushed to master at https://github.com/mozilla/bedrock https://github.com/mozilla/bedrock/commit/cecd0890b2f06483af2a3d9183b8277aba132425 [bug 1341425] Rate limit task completion survey at 10% https://github.com/mozilla/bedrock/commit/4f900871251930543e283424a60cb38bf3a4e635 Merge pull request #4717 from alexgibson/bug-1341425-rate-limit-survey [bug 1341425] Rate limit task completion survey at 10%
Survey is complete - reopening this to remove the survey code.
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Created attachment 8865383 [details] [review] GitHub pull request PR to remove survey code from all pages.
Commits pushed to master at https://github.com/mozilla/bedrock https://github.com/mozilla/bedrock/commit/ee8e64faa0d4c6bddaff034fa796e6ced59c7b44 [fix bug 1341425] Remove task completion survey code https://github.com/mozilla/bedrock/commit/23f68a52fe10fa1017e65959eef45f2fe40ffa68 Merge pull request #4809 from alexgibson/bug-1341425-remove-mozorg-survey-code [fix bug 1341425] Remove task completion survey code
Status: REOPENED → RESOLVED
Last Resolved: 2 years ago → 2 years ago
Resolution: --- → FIXED
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