Closed
Bug 1341425
Opened 7 years ago
Closed 7 years ago
Task completion rate survey on mozilla.org
Categories
(www.mozilla.org :: Pages & Content, defect)
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: erenaud, Assigned: agibson)
Details
Attachments
(2 files)
Set up link to survey (Survey Monkey)for task completion on mozilla.org
Assignee | ||
Updated•7 years ago
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Assignee: nobody → agibson
Status: NEW → ASSIGNED
Assignee | ||
Comment 1•7 years ago
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Hi Peter, Any direction for which pages you would like this survey to display on? I know you mentioned not showing it on the firefox download pages which makes sense, but what I'm curious about is if we want to show it pretty much *everywhere else*, or if showing it on a curated list of pages would be considered enough. Technically we could do it either way, but happy to discuss when you're around later today.
Flags: needinfo?(peter.german.bugs)
Hi Alex, The link to the survey is here: https://www.surveygizmo.com/s3/3353529/Moz-org-Task-Completion-Rate It should be displayed to our main locale only for now /en-US/. Exclude the following pages: /firefox/new/ /firefox/new/?scene=2 /firefox/[version]/firstrun /firefox/plugincheck/ (I feel like we already know why people come here and if they're successful) I've added Justin Crawford to review the survey and this list of pages as well.
Flags: needinfo?(peter.german.bugs) → needinfo?(hoosteeno)
Assignee | ||
Comment 3•7 years ago
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Some other pages I think we should exclude: /firefox/[version]/whatsnew/ (in product page) /firefox/[version]/tracking-protection/start/ (in product tour) /firefox/features/ (this URL is redirected from old /firefox/firstrun/learnmore/ URLs) /firefox/installer-help/ (may not be the appropriate time to launch a survey on someone) /firefox/os/ (pages are currently being deprecated) /firefox/channel/ /firefox/developer/ /firefox/all/ /firefox/feedback/ (in product page) There may be a few more we need to exclude for UI reasons, which I'll add as I find them.
Assignee | ||
Comment 4•7 years ago
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Further to our discussion today: - Survey is to be toggled off behind a feature switch. We'll turn it on a few weeks before the Universal Nav prototype goes out, and then gauge for change in the overall sentiment of responses. - If someone clicks the survey link or closes the popup, never show them the survey again. - If someone ignores the survey, don't show them again for (x) days.
Assignee | ||
Comment 5•7 years ago
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WIP version is now up on demo4: https://www-demo4.allizom.org/en-US/ Note: I've disabled the cookie check for now to make testing easier.
Assignee | ||
Comment 7•7 years ago
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(In reply to pgerman from comment #6) > Looks good to me. Can we hook up the survey? Sure, can you please provide the URL?
Assignee | ||
Comment 9•7 years ago
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(In reply to pgerman from comment #8) > Comment 2 :D Oh, I'm being blind - forgive me :)
Assignee | ||
Comment 10•7 years ago
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Correct survey link is now in place on demo: https://www-demo4.allizom.org/en-US/
Assignee | ||
Comment 11•7 years ago
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Ok the cookie that now hides the survey once seen / interacted with is now in place on demo 4. For testing you will either have to clear either of the two cookies to see the survey again, or alternatively use a private window: 'moz-task-completion-survey-interaction' 'moz-task-completion-survey-shown'
Assignee | ||
Comment 12•7 years ago
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Assignee | ||
Comment 13•7 years ago
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Peter, I've added some logic to bedrock to automatically include the URL path as a query parameter to Survey Gizmo as discussed: https://www-demo4.allizom.org/ (Note: for now I've disabled the cookie check, so the survey shows up every time to make testing easier). I also added the related hidden fields to the survey form for both Date and Page. After completing the survey I can see both the Date and Page being populated correctly in the results page [1], so it looks like we don't need the custom JS that MDN used (assuming all we're really needing here is the page URL). I can't seem to find a way to check the Google Spread Sheet however, so perhaps you could verify that all looks well? [1] https://app.surveygizmo.com/explorer/report-summary/id/3353529
Flags: needinfo?(peter.german.bugs)
Comment 14•7 years ago
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Last week I confirmed that this was working appropriately.
Flags: needinfo?(peter.german.bugs)
Comment 15•7 years ago
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Commits pushed to master at https://github.com/mozilla/bedrock https://github.com/mozilla/bedrock/commit/9b6dd4401ca5f7c66a2423c217beced6fbfb8e9b [fix bug 1341425] Task completion rate survey on mozilla.org https://github.com/mozilla/bedrock/commit/433619292bf1449c7d9b7c000429951cbb05c247 Merge pull request #4678 from alexgibson/bug-1341425-task-completion-survey [fix bug 1341425] Task completion rate survey on mozilla.org
Updated•7 years ago
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Status: ASSIGNED → RESOLVED
Closed: 7 years ago
Resolution: --- → FIXED
Comment 16•7 years ago
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Commits pushed to master at https://github.com/mozilla/bedrock https://github.com/mozilla/bedrock/commit/cecd0890b2f06483af2a3d9183b8277aba132425 [bug 1341425] Rate limit task completion survey at 10% https://github.com/mozilla/bedrock/commit/4f900871251930543e283424a60cb38bf3a4e635 Merge pull request #4717 from alexgibson/bug-1341425-rate-limit-survey [bug 1341425] Rate limit task completion survey at 10%
Updated•7 years ago
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Flags: needinfo?(hoosteeno)
Assignee | ||
Comment 17•7 years ago
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Survey is complete - reopening this to remove the survey code.
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Assignee | ||
Comment 18•7 years ago
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PR to remove survey code from all pages.
Comment 19•7 years ago
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Commits pushed to master at https://github.com/mozilla/bedrock https://github.com/mozilla/bedrock/commit/ee8e64faa0d4c6bddaff034fa796e6ced59c7b44 [fix bug 1341425] Remove task completion survey code https://github.com/mozilla/bedrock/commit/23f68a52fe10fa1017e65959eef45f2fe40ffa68 Merge pull request #4809 from alexgibson/bug-1341425-remove-mozorg-survey-code [fix bug 1341425] Remove task completion survey code
Updated•7 years ago
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Status: REOPENED → RESOLVED
Closed: 7 years ago → 7 years ago
Resolution: --- → FIXED
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Description
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