1341579 - Sent message counter broken: Number unread does not decrement

Status: RESOLVED INVALID

(support.mozilla.org - Lithium :: Contributor and Question Forums, defect, P3)

Description

[John Hesling [:John99] (NeedInfo me)]

Using the Private messages
> https://support.mozilla.org/t5/notes/privatenotespage/tab/outbox
Once you have sent messages and received replies to them look at the counter at the top of the message listing it will say
> n of n messages unread
Where n is the number of messages.

For me both of those numbers are the same value. It would therefore appears that none of the messages have been read by the recipient. That is obviously not the case if I have received replies to some of those messages.

Filing this from sumo thread
> What does it mean by "" in SEND of private message?
> https://support.mozilla.org/t5/Knowledge-Base-L10n-Discussions/What-does-it-mean-by-quot-quot-in-SEND-of-private-message/m-p/1365933#M6430m
> https://support.mozilla.org/t5/Knowledge-Base-L10n-Discussions/What-does-it-mean-by-quot-quot-in-SEND-of-private-message/m-p/1365537/highlight/true#M6424
By 
> wxie https://support.mozilla.org/t5/user/viewprofilepage/user-id/601808

I will not at this stage create additional bugspam by CC ing people directly from this bug, but I an sure bugs should have CC entries. So I will block yet to be confirmed Improve_Sumo_Bugs bug1341574

Comment 1

[Patrick McClard;pmcclard]

John, I wasn't able to replicate this issue. I know site performance was poor in the past while we were moving content between nodes. 

Let me know if you're still able to reproduce.

Comment 2

[John Hesling [:John99] (NeedInfo me)]

Hi Patrick,
Yes I still see this. 
All of my sent messages are unread according to the counter.

Comment 3

[Patrick McClard;pmcclard]

We were able to verify.

Roland, can you file a case with lithium?

Comment 4

[Roland Tanglao needinfo please :rolandtanglao, :mohnkuchen, :adobo, :sinigang, :roland]

Filed support case 00138101 aka
https://supportcases.lithium.com/5006100000AbaYt

Comment 5

[guigs [:guigs] PST (please needinfo me!)]

Follow up: 
"Use a  workaround for the time being as the issue is minor and would require a new feature version which isn't on the roadmap at this time.

If you'd like to remove the "XX of YY messages unread" from the Sent tab they could hide it using CSS that is scoped to this tab:

.lia-notes-tab-outbox .lia-component-unread-title {
display: none;
}


You can also hide the unread flag for all messages in the sent tab (at this point only the ones sent by the user will appear as unread) using the following CSS:


.lia-notes-tab-outbox .lia-notes-list .lia-note-unread > .lia-quilt {
border-left: 0;
}
"

Comment 6

[vesper]

This is a legacy issue for Lithium. We are back on Kitsune, so closing this out.