134351 - jwalk.com - doesn't work with Mozilla

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect, P3)

Description

[Todd]

Hi All,

   I am running Windows NT 4.0, sp6a and mozilla-win32-0.9.9-installer.exe.

   Where I try to log into http://207.228.41.46/jwalk/assessor.html, I get
the following error message: "Enable java before trying to update your 
cached installation."   (Java is enabled in my advanced settings.)

   After clicking "Okay" on the error box, it prompts you to download
jre131_02i.xpi.  This doesn't help either.

   Note: this web site does work with IE 5.5, sp1 & 2.  Editorial comment:  :(

   Can you get this web site to work with jwalk.  I   "s u p p o s e"   I could
use IE, but ....  

Many thanks,
--Tony
[e-mail]

Comment 1

[Matthias Versen [:Matti]]

QA/frequently reported bugs

*** This bug has been marked as a duplicate of 58339 ***

Comment 2

[Matthias Versen [:Matti]]

argh, wrong bug...

Comment 3

[Michael Gabriel]

are you sure its not a jre install problem, did you move the java files manually
to your plugins dir ? jre1.3 had a problem installing on mozilla.

Comment 4

[Todd]

Unfortunately, it is not the missing java files problem.  That was
the first thing I tried.  Tried jre 1.4 as well -- copies those
over too.  No luck.  :-(.  (Rats!)

Comment 5

[Bill Mason]

Triaging old unconfirmed bugs.
Tried this site today with build 2002070310 and didn't get any warnings about
enabling Java.  But Java never fired up and the applet never loaded, either.

Looking at the mass of scripting going on in the page, I wonder if this is an
evang issue.

Comment 6

[Ian Neal]

Definitely looks like an Evangelism, not sniffing mozilla. Moving to correct
component.

Comment 7

[Todd]

Hi All,

   I am the original poster of this bug.  Please reassign
it to Tech Evangelism.

    Also, the site I reported is purchasing jwalk from
Seagull software.  They can be reached at http://jwalk.com/
(They have no intention of supporting anything other than
IE, so I truly wish you all luck.)

    And, the site I reported is used by both realtors and
real estate appraisers.  It is not an optional site that
can be ignored because of "principles".  If a work around 
is not made, no realtors or appriases in my area will even 
even consider using Mozilla.

Many thanks,
--Tony

Comment 8

[Ian Neal]

The following error appears in the JS console, I was just wondering whether
mozilla should support calls to objects that used to exist under NS4.x for
backwards compatability.

Error: netscape.softupdate has no properties
Source File: http://207.228.41.46/jwalk/cachedjc.js
Line: 370

Putting across to JS Engine

Comment 9

[Ian Neal]

Reassign to owners of component, move back to Tech Evangelism if it's a wontfix.

Comment 10

[Phil Schwartau]

Yes, this is an Evangelism issue. The |netscape.softupdate| object,
or "SmartUpdate", is a feature of NN4.x that is no longer supported.
The replacement is the XPInstall architecture. See, for example:

bug 61656  "SmartUpdate Failed in Netscape 6"
bug 60526  "lazy activation of objects is too lazy", which contains:


----- Additional Comment_ #2 From [e-mail] 2000-11-17 20:50 -----

The netscape.softupdate.* package was implemented in Java and accessed
via Liveconnect. Netscape's JVM is gone in 6.0 so "SmartUpdate" has been 
re-implemented as "XPInstall".  The InstallTrigger object replaces 
netscape.softupdate.Trigger, for example.

Comment 11

[Susie Wyshak]

In IE6 on Win2k, got Java error; applet does not load. marking invalid.
Reporter, if there is a new url to go to please let me know.

Java(TM) Plug-in: Version 1.4.0_01
Using JRE version 1.4.0_01 Java HotSpot(TM) Client VM
User home directory = C:\Documents and Settings\susiew

Proxy Configuration: No proxy





----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
p:   reload proxy configuration
q:   hide console
r:   reload policy configuration
s:   dump system properties
t:   dump thread list
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
load: class com.seagullsw.jwalk.JWalk.class not found.

java.lang.ClassNotFoundException: com.seagullsw.jwalk.JWalk.class

	at sun.applet.AppletClassLoader.findClass(Unknown Source)

	at sun.plugin.security.PluginClassLoader.findClass(Unknown Source)

	at java.lang.ClassLoader.loadClass(Unknown Source)

	at sun.applet.AppletClassLoader.loadClass(Unknown Source)

	at java.lang.ClassLoader.loadClass(Unknown Source)

	at sun.applet.AppletClassLoader.loadCode(Unknown Source)

	at sun.applet.AppletPanel.createApplet(Unknown Source)

	at sun.plugin.AppletViewer.createApplet(Unknown Source)

	at sun.applet.AppletPanel.runLoader(Unknown Source)

	at sun.applet.AppletPanel.run(Unknown Source)

	at java.lang.Thread.run(Unknown Source)

Caused by: java.io.IOException: open HTTP connection failed.

	at sun.applet.AppletClassLoader.getBytes(Unknown Source)

	at sun.applet.AppletClassLoader.access$100(Unknown Source)

	at sun.applet.AppletClassLoader$1.run(Unknown Source)

	at java.security.AccessController.doPrivileged(Native Method)

	... 11 more

Comment 12

[Todd]

Hi Susie,

   Sorry it took me so long to get back.

The base URL is: http://www.carson-city.nv.us/Assessor/
Click on the link on the right called "Property Information"
(http://207.228.41.46/jwalk/assessor.html)

   It doesn't work under IE6.  Interesting.  I just
ran it under IE 5.00.3502.1000.   Hmmmmm?!?!?
maybe IE 5 got just a little too proprietary for 
itself :-D

Many thanks,
--Tony
[e-mail]

Comment 13

[Todd]

Hi All,

   I just tried it with j2re-1.4.1.01-windows-i586.exe. No symptom change.
 :-(   Still works under IE 5.5.

--Tony

Comment 14

[Bob Clary [:bc] (inactive)]

-> authors

Comment 15

[Frankie]

207.228.41.46 = 46.ccauto.ci.carson-city.nv.us

The applet loaded for me and did not have a softupdate error. Mozilla 20030212
Mach-O

Product information at http://www.seagullsw.com/products/jwalk/ and
http://www.seagullsw.com/resources/brochures.html say it uses "100% Pure Java".

Comment 16

[Bob Clary [:bc] (inactive)]

yeah, this loaded for me as well. -> fixed. please reopen if you disagree

Comment 17

[Todd]

YIPEE!!!  Worked for me too under 1.4rc1.  Thank you!

--Tony (A.K.A. the reporter)

Comment 18

[marc schuette]

i have another site that doesn't work with jwalk client

www.muellercompany.com/jwalk.html

it works in ie 6 but only if i turn off 'use java 2 for applet' option unders
'options' 'advanced' menu

currently using mozilla 1.7beta on win 2000

Comment 19

[Bob Clary [:bc] (inactive)]

Marc, that site appears to be using an older version SEAGULL J Walk Java Client
3_1C10 which is behind the current? 3_2... If you have an issue with another
site, please file a bug on it. You can also ask them to upgrade.