1343951 - Nubis: website content is not updating in prod

Status: RESOLVED WONTFIX

(Infrastructure & Operations Graveyard :: WebOps: Other, task)

Description

[Daniel Hartnell [:danielh]]

I discovered that the TLS Canary and Planet websites that I deployed with Nubis are not updating website content in prod. Stage is working as expected. This will require some investigation to find the root cause and deploy a fix.

https://github.com/mozilla-it/nubis-tlscanary-mozilla-org/issues/31
https://github.com/mozilla-it/nubis-planet-mozilla-org

Comment 1

[Daniel Hartnell [:danielh]]

A fix has been pushed which has closed out this issue on the TLS Canary site. I'll wait for new content to be added to the source repository in order to  validate the fix. This seems to happen several times per month and I expect another one within a few days.

I don't think the Planet site uses the same script to update the site content. I'll need to evaluate that one separately to identify the underlying problem. Since they have the same problem, I suspect the causes are relatively similar.

Comment 2

[Daniel Hartnell [:danielh]]

This is resolved on TLS Canary:
https://www.tlscanary-prod.prod.us-west-2.tlscanary.nubis.allizom.org/

You can't really see much. The latest update was yesterday which means that the site was able to successfully run "git pull".

Comment 3

[Daniel Hartnell [:danielh]]

I have not been able to identify the underlying issue which is preventing Planet from updating. At this point, I think that the planet.sh script is executing when it should but we're not generating new content. Possibly due to network connectivity? I'll need elevated access to the host in order to gather new information. I'll post an update once I have it.

Comment 4

[Daniel Hartnell [:danielh]]

Recent changes have impacted my access to Jenkins and that means I'll need to postpone this work. I want to leave this bug open and I'll come back to it as soon as I can.

Comment 5

[Daniel Hartnell [:danielh]]

I'm closing this as won't fix. Since this bug was created, the Nubis team created Haul for hosting static websites. We are moving Planet from the account noted here to Nubis Haul in bug 1385024. That should resolve the issue described here.