134451 - ipix.com -demo not working

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English US, defect)

Description

[Susie Wyshak]

1. go to www.ipix.com
2. click bottom option to see Security demo
3. click to see security demo

-if Java is turned on, the browser crashes
-does not crash if Java is not turned on or is not installed.

Observed on Win XP and Win2K in various recent mozilla and commercial builds

Comment 1

[Susie Wyshak]

There is no talkback. It's an "end program" hang/crash.

Comment 2

[Denis Antrushin]

WFM on Solaris 2.8 with java 1.3.1

Comment 3

[Igor Nekrestyanov]

susie: what is your jre? 

Comment 4

[Susie Wyshak]

1.3.1_02 

Comment 5

[Peter Lubczynski]

Is this related to:
http://bugzilla.mozilla.org/show_bug.cgi?id=134451
..or...
http://bugscape.netscape.com/show_bug.cgi?id=12953

Comment 6

[shrirang khanzode]

134451 is this same bug :). This sounds like bugscape 12953 (look at brent 
martin's comment near the end of the report).

Comment 7

[Brian Nesse (gone)]

I tested this with a debug build a day or two old. On the first attempt my
machine locked up and I had to end the task. The second time it worked
correctly. Trying this on OS X resulted in a locked browser as well.

This is *not* a well designed page. Running with the Java console open shows a
constant cycle of loading 149 different jpg files to simulate the "fixed" camera
image on the left.

Also, the iPIX camera intially shows up with the note "Invalid Server ID" and
remains in this state for about 60 seconds before finally loading and executing
the iPIX movie.

Comment 8

[Susie Wyshak]

changing to evangelism

Comment 9

[shrirang khanzode]

qa? :)

Comment 10

[Brian Nesse (gone)]

Snip from an email from an iPIX employee:

>We've seen every version of Netscape have problems with this page. I'm not sure
>what NS is doing differently from IE, but it is doing something different.
>We've generally found that the security page either works or it doesn't -
>there's nothing in between.  The page is definitely NOT the best written
>source, but it is the best way we've found for demonstrating what we want to
>demonstrate (when it works).

I don't know exactly what they are trying to achieve but it seems to me that
either an animated GIF or a Flash animation would work as well, or better, in
this scenario.

A cursory examination of the issues on OS X seems to show that the browser,
though still running, has completely stopped processing events. The "wait"
cursor appeared, implying that we weren't getting back to the main event loop to
service the timer. The iPIX movie appeared to be running, though I'm not sure
what was driving the panning controls. The "fixed" camera was static on one
image. I placed breakpoints at chokepoints in the plugin event processing code
and they were never hit.

Comment 11

[Brian Nesse (gone)]

Oddly enough this appears to work pretty well on the Mac version under OS 9. I
still see the "wait" cursor problem, but the browser only becomes mildly
unresponsive instead of locking up.

Comment 12

[Arun Ranganathan]

bnesse, could this hang be related to other famous JRE hangs such as that
documented in bug 129680 ?

Comment 13

[James.Melvin]

This bug is no longer reproducible using JRE 1.3.1, JRE 1.3.1_02,
JRE 1.4.0, or JRE 1.4.1 (in progress).  Can anyone still reproduce
this?

Comment 14

[Brian Nesse (gone)]

Arun, anything is possible. But, as James points out, this is not crashing for
me anymore.

Comment 15

[Robert Borter]

This will work on W2K with JRT 1.4.0_01 But my Win98 system totally crashes when
an iPIX application is loading.  Need to check JRT version on the Win98 sytstem.

Comment 16

[Brant Gurganus]

By the definitions on <http://bugzilla.mozilla.org/bug_status.html#severity> and
<http://bugzilla.mozilla.org/enter_bug.cgi?format=guided>, crashing and dataloss
bugs are of critical or possibly higher severity.  Only changing open bugs to
minimize unnecessary spam.  Keywords to trigger this would be crash, topcrash,
topcrash+, zt4newcrash, dataloss.

Comment 17

[Olivier Cahagne]

wfm using build 20030124 on Linux + JRE 1.4.1_01. Ipix 3.22 on whitehouse.gov
(taken from ipix home page).

Comment 18

[Bob Clary [:bc] (inactive)]

default

Comment 19

[Martin Alderson]

page layout has changed, demo is no longer there. plus a report of WFM means I'm
closing this.

re-open new bug if this is not the case.