Closed Bug 1344687 Opened 8 years ago Closed 7 years ago

Firefox keeps requesting me to do an update and I do an update but after relaunching it, the same update says I need to update again

Categories

(Toolkit :: Application Update, defect)

Product:
Toolkit
Component:
Application Update
Version:
37 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: wellington, Unassigned, NeedInfo)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:37.0) Gecko/20100101 Firefox/37.0 Build ID: 20150415140819 Steps to reproduce: updated to latest software Actual results: Everytime I relaunch Firefox it says I need to update again and I will update but after relaunch it again asks to do same update Expected results: Update once and not report same update to be redone everytime after lanching the browser
Not a security bug that needs to stay hidden.
Group: firefox-core-security
Component: Untriaged → Application Update
Product: Firefox → Toolkit
Did you try to create a new profile and update Firefox through this new profile? https://support.mozilla.org/t5/Install-and-Update/Use-the-Profile-Manager-to-create-and-remove-Firefox-profiles/ta-p/2914
Flags: needinfo?(wellington)
Happens to me as well mac os X el capitan 10.11.6 firefox 60.0.2 trying to update to 61
dotanrs, could you also try creating a new profile and updating Firefox from it? The link above is out of date, the correct one now is https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles; you'll find instructions there for how to create and use a new profile. Thanks.
Flags: needinfo?(dotanrs)
Actually I see you also filed a new bug 1474823; thanks for doing that, let's continue in that bug.
Flags: needinfo?(dotanrs)
Resolving this bug due to the request for information going without a response for more than a year.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME

Mac OS 10.11.6 "El Capitan" using the latest Firefox 64.

I occasionally get a pop-up window, such as this morning while visiting:

https://www.macrumors.com/2019/01/04/apple-phishing-scams-growing-more-advanced/

. . . and the pop-up stems from within Firefox - over at the upper-right of the Firefox window ("Open menu") "button"

. . . stating: "Firefox can't update to the latest version." "Download a fresh copy of Firefox and we'll help you install it."

That pop-up has two buttons: "Not Now" and "Download Firefox"

I opened a new Firefox window and went to https://www.mozilla.org/en-US/firefox/all/ in order to see if there was a new version? Answer: No.

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