1345582 - Firefox won't print to my Dymo 450 Twin Turbo after recent update

Status: RESOLVED INCOMPLETE

(Core :: Printing: Output, defect)

Description

[Jason Lemley]

Attachment: Screen Shot 2017-03-08 at 2.45.09 PM.png

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170302120751

Steps to reproduce:

When I click on "Print Receipt" on the webpage, it does not print anything to the Dymo printer.


Actual results:

Nothing happens.  I can click the "Print Receipt" link 100 times and nothing happens.


Expected results:

It should have sent a print job to the Dymo label printer to print a receipt.

Comment 1

[Loic]

1) Could you test with a fresh profile (even I think the issue is probably still here):
https://support.mozilla.org/t5/Install-and-Update/Use-the-Profile-Manager-to-create-and-remove-Firefox-profiles/ta-p/2914

2) Some bugs about printing on OSX have been fixed in the next versions, so could you test with Nightly to confirm if it's already fixed or not: https://www.mozilla.org/en-US/firefox/nightly/all/

Comment 2

[Firefox Bug Husbandry Bot]

2019-03-06

This bug is part of a group of bugs which have had an open needinfo for at least 12 weeks.

The request for information has not been answered, and we can't move forward on the bug so we are closing it.

If the defect is still present, please reopen this bug with an updated report.