1346548 - Reply With Template not sending

Status: RESOLVED DUPLICATE of bug 1334980

(Thunderbird :: Untriaged, defect)

Description

[jimimaseye]

Attachment: Capture.JPG

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0
Build ID: 20161208153507

Steps to reproduce:

With an IMAP account where all folders are held on the mail server:

1,  Create a template complete with subject and body text.  Save it in TEMPLATES folder of the account on the server.  Account connection is by IMAP.

2,  Set a message filter with conditions to fire and an action to REPLY WITH TEMPLATE. Select the template just created from the drop down. (Another subsequent action such as 'move to folder "Trash" may also be added as a second action)

3, Send in a qualifying email message.


Actual results:

The filter is triggered but the REPLY WITH TEMPLATE action fails to fire (no send email is generated or attempted for passing to server for delivery.)  Subsequent actions (such as 'move to trash' in the above example) do fire correctly.

Note:  the failure happens when both the only single or part of multiple action.

The Filter Log does suggest, however, that it performed correctly:

[11/03/2017 15:35:10] Applied filter "test" to message from X <[e-mail]> - gxxx at 11/03/2017 14:38:57 replied 

But it didnt.

ALSO:  attempting to run this MANUALLY receives a "Apply filter [name] failed. Would you like to continue applying filters?" message.  (See attached screenshot)


Expected results:

The REPLY WITH TEMPLATE should have generated the reply email from the template and pass it to the imap server for delivery (whilst placing a copy in the Sent folder as per account settings).

Mote:  THIS ALL WORKED FINE in v38!  Now, since updating to 45, it does not.  This has been tested on several clients.

This bug is similar to https://bugzilla.mozilla.org/show_bug.cgi?id=1334980 but there it was discarded of being 'user specific'.  I do not believe it is and the test was now effective enough to match the conditions for him to conclude such.

Comment 1

[jimimaseye]

Update:

If I reinstall v38.5 and copy the profile data over I confirm that it all works fine.  The ONLY difference is the version of thunderbird being run.

Comment 2

[Jorg K (CEST = GMT+2)]

Not really helpful to report it twice.

Comment 3

[jimimaseye]

The other one was closed.

Comment 4

[jimimaseye]

.... and still is.  Im not so sure on whether these things will be seen if closed.  (If a 'bug' previously filed is closed (incorrectly), and I want to raise the point of the bug as it is still a bug being experienced and demonstrated at will, and Im not supposed to re-raise it as new report and the old one is closed, what are we supposed to do?)