1347301 - Videos stop playing after a while

Status: RESOLVED DUPLICATE of bug 1335512

(Core :: Audio/Video: Playback, defect)

Description

[[e-mail]]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170302120751

Steps to reproduce:

After opening Firefox, after a short time, videos will not play. The play button is depressed, and the video timeline loads, but no playback occurs. 


Actual results:

This didn't happen in previous versions of Firefox. Only in 52. After restarting Firefox, videos will play again for a short while, until they stop playing again. 


Expected results:

Videos should play normally.

Comment 1

[Virtual_ManPL [:Virtual] 🇵🇱 - (please needinfo? me - so I will see your comment/message/reply/question/etc.)]

Can you reproduce the issue in Safe Mode[1]?
If yes and you can reproduce the issue in Safe Mode,
can you still reproduce it even with clean new fresh profile without any addons (extensions and plugins)[2]?

You can also try a standard troubleshoot and diagnose procedure[3].



[1] = https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode
[2] = https://support.mozilla.org/kb/refresh-firefox-reset-add-ons-and-settings
[3] = https://support.mozilla.org/kb/troubleshoot-and-diagnose-firefox-problems



Also post your Graphic section from about:support when movie stopped playing,
next make sure that you're using latest GPU drivers,
if not, update it and redo the STR and post info from about:support again.

Comment 2

[temhawk]

Seems to happen whenever my headphone jack is disturbed, i.e. when something slightly pushes it while I'm shifting in my seat, or even when simply unplugging my headphones.