"Something not work message" and browser close

RESOLVED INCOMPLETE

Status

()

--
critical
RESOLVED INCOMPLETE
2 years ago
2 years ago

People

(Reporter: m.sgarra, Unassigned, NeedInfo)

Tracking

({crash})

52 Branch
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

2 years ago
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170302120751

Steps to reproduce:

Browse normally


Actual results:

A modal message error appear ("Something got worng") and browser close.


Expected results:

Nothing special, bowse normaly as before with previous versions
(Reporter)

Comment 1

2 years ago
Created attachment 8847812 [details]
Screen of error

This is a screen of error when happened

Comment 2

2 years ago
It sounds like a crash. Do you see the crash reporter after Firefox closed? If yes, could you provide some crash reports links (bp-...) from the page about:crashes?

Is it reproducible on a specific page?
If yes, could you test in safe mode:
https://support.mozilla.org/t5/Procedures-to-diagnose-and-fix/Troubleshoot-Firefox-issues-using-Safe-Mode/ta-p/1687
Flags: needinfo?(m.sgarra)

Updated

2 years ago
Severity: normal → critical
Keywords: crash
Summary: Something not work messagge and browse close → "Something not work message" and browser close
Closing due to lack of response from the reporter. Please reopen if this issue persists.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INCOMPLETE
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