Closed
Bug 1348290
Opened 7 years ago
Closed 7 years ago
Pause contextual menu option is grayed out after cancelling and resuming a download
Categories
(Firefox :: Downloads Panel, defect)
Firefox
Downloads Panel
Tracking
()
People
(Reporter: JuliaC, Unassigned)
References
Details
[Affected versions]: - 55.0a1 (2017-03-17) - 54.0a2 (2017-03-17) - 53.0b3 build1 (20170316045436) - 52.0 build2 (20170302120751) [Affected platforms]: - Windows 7 x64 - Mac OS X 10.10 - Ubuntu 14.04 x86 [Steps to reproduce]: 1. Launch Firefox 2. Start downloading a large file (e.g. https://www.ubuntu.com/download/desktop) 3. Click the downloads button from the toolbar in order to open the Downloads panel 4. Click the Cancel button next to the download progress 5. Click the Retry button next to the download progress 6. Pause the current download (inspect the Pause context menu option) [Expected result]: - The user is able to properly pause the current download, even if it was previously canceled [Actual result]: - The Pause context menu option is grayed out [Regression range]: - This issue is not a recent regression as it is reproducible all the way back to 46.0a1 (2016-01-01)
Comment 1•7 years ago
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Mass wontfix for bugs affecting firefox 52.
Comment 2•7 years ago
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This is likely an issue with the specific server implementation, because normally downloads can be paused and resumed multiple times.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → INVALID
Comment 3•7 years ago
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I reopen this bug because I have seen the issue is still there. Using the following link for downloading multiple files with different sizes: https://www.thinkbroadband.com/download. Start downloading then pause it, after that resume it, try to pause it again, you will see the "Pause" item from context menu is grayed out. Affected Firefox versions: 56.0.1, 57.0b8 and latest nightly 58.0a1 (2017.10.12), all platforms: Windows 8.1 x64, Ubuntu 14.04 x64, Mac 10.11.
Status: RESOLVED → REOPENED
status-firefox56:
--- → affected
status-firefox57:
--- → affected
status-firefox58:
--- → affected
Resolution: INVALID → ---
Comment 4•7 years ago
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This works for me with the links from comment 3, so the issue is likely related to the proxy or firewall software on the local network intercepting requests and making them not resumable in some cases. Unfortunately there is nothing we can do, so there is no point in keeping the bug open.
Status: REOPENED → RESOLVED
Closed: 7 years ago → 7 years ago
Resolution: --- → INVALID
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Description
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