Netflix error 32660 (.metadata file blocks)

UNCONFIRMED
Assigned to
(NeedInfo from)

Status

()

Core
DOM: Quota Manager
P3
normal
UNCONFIRMED
10 months ago
9 months ago

People

(Reporter: kolAflash, Assigned: janv, NeedInfo)

Tracking

52 Branch
x86_64
Windows 10
Points:
---

Firefox Tracking Flags

(platform-rel -)

Details

(Whiteboard: [platform-rel-Netflix][needsdiagnosis])

(Reporter)

Description

10 months ago
I tried to play a movie on https://netflix.com but I got the Netflix error 32660.

OS: Windows 10, 64 Bit
Firefox: 52, 64 Bit

I tracked the problem down to the file:
FIREFOX-PROFILE/storage/persistent/chrome/.metadata
It's 0 KB in size.
Workaround/manual fix: If I delete the ".metadata" file and restart Firefox, Netflix works.

After deleting the ".metadata" file and playing something on Netflix the following new folder appears:
FIREFOX-PROFILE/storage/default/https+++www.netflix.com/
I guess the ".metadata" file maybe somehow blocked the creation of this folder!?!?


Note:
This is not about MP4/h264 or DRM. Both is completely disabled and I had to make any changes to it to get Netflix running.

Updated

10 months ago
Component: Untriaged → Desktop
Product: Firefox → Tech Evangelism
Version: 52 Branch → Firefox 52
platform-rel: --- → ?
Whiteboard: [platform-rel-Netflix]
Andrew - does storage/persistent/chrome/.metadata belong to you?
Flags: needinfo?(overholt)
Whiteboard: [platform-rel-Netflix] → [platform-rel-Netflix][needsdiagnosis]
(Reporter)

Comment 2

9 months ago
(In reply to Anthony Jones (:kentuckyfriedtakahe, :k17e) from comment #1)
> Andrew - does storage/persistent/chrome/.metadata belong to you?

I didn't create any files manually in the Firefox profile folder. (if that's what you mean!?)

So I guess Firefox created that file somehow.
Jan thinks we have different code for handling corrupted .metadata in storage/chrome vs. storage/default (for content). He's going to take a look.
Assignee: nobody → jvarga
Component: Desktop → DOM: Quota Manager
Flags: needinfo?(overholt) → needinfo?(jvarga)
Priority: -- → P3
Product: Tech Evangelism → Core
Version: Firefox 52 → 52 Branch

Updated

9 months ago
platform-rel: ? → -
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