1348766 - Firefox 52.0 and 52.0.1 crashes on startup.

Status: RESOLVED DUPLICATE of bug 1345413

(Firefox :: Untriaged, defect)

Description

[Andrey]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:51.0) Gecko/20100101 Firefox/51.0
Build ID: 20170125094131

Steps to reproduce:

$ /opt/firefox-sdk/bin/firefox --safe-mode
ExceptionHandler::GenerateDump cloned child 15158
ExceptionHandler::SendContinueSignalToChild sent continue signal to child
ExceptionHandler::WaitForContinueSignal waiting for continue signal...
Segfault


Actual results:

firefox[15154]: segfault at 0 ip 00007feef9892c03 sp 00007ffe9b14c8c0 error 4 in libxul.so[7feef82d7000+3a20000]


Expected results:

Firefox was started.

Comment 1

[Andrey]

$ export LOGNAME=$USER" before startup are solving the problem.

Comment 2

[fkamil]

E10SCohort=test
AdapterVendorID=0x8086
StartupTime=1490242975
SafeMode=0
TelemetryEnvironment={"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20170316213829","version":"52.0.1","vendor":"Mozilla","platformVersion":"52.0.1","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16265,"virtualMaxMB":4096,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":60,"stepping":3,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":2993,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2"]},"os":{"name":"Windows_NT","version":"6.1","locale":"en-MY","servicePackMajor":1,"servicePackMinor":0,"installYear":2015},"hdd":{"profile":{"model":"HGST HTS721010A9E630","revision":"JB0O"},"binary":{"model":"HGST HTS721010A9E630","revision":"JB0O"},"system":{"model":"HGST HTS721010A9E630","revision":"JB0O"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Direct2D 1.1","adapters":[{"description":"Intel(R) HD Graphics 4600","vendorID":"0x8086","deviceID":"0x0416","subsysID":"2253103c","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32","driverVersion":"10.18.14.4432","driverDate":"4-8-2016","GPUActive":true},{"description":"NVIDIA Quadro K1100M","vendorID":"0x10de","deviceID":"0x0ff6","subsysID":"2253103c","RAM":2048,"driver":"nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um","driverVersion":"21.21.13.7306","driverDate":"10-1-2016","GPUActive":false}],"monitors":[{"screenWidth":1600,"screenHeight":900,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1200,"refreshRate":59,"pseudoDisplay":false}],"features":{"compositor":"d3d11","d3d11":{"status":"available","version":45056,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"test","telemetryEnabled":false,"locale":"en-GB","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false},"profile":{"creationDate":17248},"addons":{"activeAddons":{"[e-mail]":{"blocklisted":false,"description":"Sets value(s) in the update url based on custom checks.","name":"Application Update Service Helper","userDisabled":false,"appDisabled":false,"version":"2.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17242,"updateDay":17242,"isSystem":true},"[e-mail]":{"blocklisted":false,"description":"Staged rollout of Firefox multi-process feature.","name":"Multi-process staged rollout","userDisabled":false,"appDisabled":false,"version":"1.9","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17242,"updateDay":17242,"isSystem":true},"[e-mail]":{"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"version":"1.0.5","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17242,"updateDay":17242,"isSystem":true},"[e-mail]":{"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"version":"1.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17242,"updateDay":17242,"isSystem":true}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"52.0.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17242,"updateDay":17242},"activePlugins":[{"name":"Shockwave Flash","version":"25.0.0.127","description":"Shockwave Flash 25.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":17239}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}}
ProductName=Firefox
AdapterSubsysID=2253103c
Version=52.0.1
Add-ons=%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:52.0.1,aushelper%40mozilla.org:2.0,e10srollout%40mozilla.org:1.9,firefox%40getpocket.com:1.0.5,webcompat%40mozilla.org:1.0
Winsock_LSP=MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\\system32\\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\\system32\\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a
InstallTime=1490242975
CPUMicrocodeVersion=0x1c
AppInitDLLs=nvinit.dll
Theme=classic/1.0
ReleaseChannel=release
Notes=FP(D00-L1000-W00001000-T0000) AdapterVendorID: 0x8086, AdapterDeviceID: 0x0416, AdapterSubsysID: 2253103c, AdapterDriverVersion: 10.18.14.4432\nHas dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x0ff6, AdapterSubsysID2: 2253103c, AdapterDriverVersion2: 21.21.13.7306D2D1.1? DWrite? DWrite+ D2D1.1+ D3D11 Layers? D3D11 Layers+ DXVA2D3D9? DXVA2D3D9+ 
Vendor=Mozilla
FramePoisonSize=65536
AdapterDriverVersion=10.18.14.4432
FramePoisonBase=00000000f0de0000
AddonsShouldHaveBlockedE10s=0
ServerURL=https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=52.0.1&buildid=20170316213829
EMCheckCompatibility=true
AdapterDeviceID=0x0416
StartupCrash=1
BIOS_Manufacturer=Hewlett-Packard
BuildID=20170316213829
ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384}
CrashTime=1490243036
UptimeTS=178.770144012
BreakpadReserveAddress=104595456
BreakpadReserveSize=67108864
BlockedDllList=
User32BeforeBlocklist=1
SystemMemoryUsePercentage=49
TotalVirtualMemory=4294836224
AvailableVirtualMemory=3685048320
TotalPageFile=34108493824
AvailablePageFile=24297517056
TotalPhysicalMemory=17055186944
AvailablePhysicalMemory=8637714432

Comment 3

[Adrian Florinescu [:aflorinescu]]

Also see: bug 1346789

Comment 4

[fkamil]

Sorry, I'm new here - what does that mean?

Comment 5

[Adrian Florinescu [:aflorinescu]]

(In reply to fkamil from comment #4)
> Sorry, I'm new here - what does that mean?

This means there was already a bug logged with this issue and that this issue is tracked under that bug.