1349181 - GUI lockup when password manager HTTP auth dialog should open

Status: RESOLVED WORKSFORME

(Toolkit :: Password Manager, defect, P3)

Description

[Ulrich Windl]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170302000000

Steps to reproduce:

(Version is 45.0.8 ESR)
I have a Firefox with multiple windows and multiple tabs open. In one windows there was a pop-up prompt for Authentication (Firefox dialog) which I ignored (I switched to another window).
At some point I refreshed a page that requires login (where the password manager knows the credentials).


Actual results:

For some reason, the loading of the page never seemed to complete. Tracing it I found that the page reports an "401 Unauthorized", but Firefox never pops up the dialog for the password manager, not does it display the form to enter authentication data.
I strongly suspect the problem is due to another Firefox window having a authentication pop-up open.
Actually after switching Windows and trying to close the other dialog, all Firefox windows became unresponsive and grayed out.


Expected results:

The authentication form should have appeared.

Comment 1

[Ulrich Windl]

The OS was Windows 7 (64-bit), but Firefox was 32bit (just in case this is relevant).

Comment 2

[Loic]

Yang, do you remember such a bug report with the same issue? I'm sure there is an old bug report about a similar issue about password modal blocking a 2nd modal on another window.

Comment 3

[YF (Yang)]

I'm not sure and did not find it.

Comment 4

[Matthew N. [:MattN]]

Have you seen this recently?

Comment 5

[Ulrich Windl]

In Firefox 60.6.1 it is different: When an authentication popup is open, I cannot switch to another tab!
I don't know whether this is better or even worse, however.

Comment 6

[Matthew N. [:MattN]]

(In reply to Ulrich Windl from comment #5)

In Firefox 60.6.1 it is different: When an authentication popup is open, I cannot switch to another tab!
I don't know whether this is better or even worse, however.

That was always the case… making it not block tab switching is bug 613785.

Comment 7

[Matthew N. [:MattN]]

So is the original issue still a problem?

Comment 8

[Ulrich Windl]

The problem seems to be fixed: I can't switch tabs while the password popup is open; when I close it and switch windows that works, and if I return to the original windows later, it reports a "401". When I reload that page, a password popup appears again, so that's good enough.