market:// clicked links give error message "No such app found."

UNCONFIRMED
Unassigned

Status

()

Firefox for Android
General
UNCONFIRMED
7 months ago
5 months ago

People

(Reporter: public, Unassigned)

Tracking

unspecified
Points:
---

Firefox Tracking Flags

(firefox52 fixed, firefox53 fix-optional, firefox54 fix-optional, firefox55 fix-optional)

Details

Attachments

(1 attachment)

(Reporter)

Description

7 months ago
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:51.0) Gecko/20100101 Firefox/51.0
Build ID: 20170204061718

Steps to reproduce:

I'm using Firefox 52 on Android 4.4.2.

I cannot download any of the Firefox-variants from Android at https://www.mozilla.org/en-US/firefox/channel/android/. For example, Firefox Beta download link

    market://details?id=org.mozilla.firefox_beta&referrer=utm_source%3Dmozilla%26utm_medium%3DReferral%26utm_campaign%3Dmozilla-org



Actual results:

I get the message: "No such app found."



Expected results:

I should obviously be able to download Firefox.
It works for me on my Nexus 5X. The Firefox, Firefox Beta and Aurora links all open Google Play.
(Reporter)

Comment 2

7 months ago
(In reply to Kohei Yoshino [:kohei] from comment #1)
> It works for me on my Nexus 5X. The Firefox, Firefox Beta and Aurora links
> all open Google Play.

Great, but it didn't work for me on my Samsung Galaxy Express 2.
Comment hidden (obsolete)
(Reporter)

Comment 4

7 months ago
(In reply to Kohei Yoshino [:kohei] from comment #3)
> So your OS is probably Android 4.2.2 Jelly Bean, and it's not supported by
> any current Firefox release.
> 
> http://www.gsmarena.com/samsung_galaxy_express_2-5803.php
> https://wiki.mozilla.org/Mobile/Platforms/Android#System_Requirements
> 
> Google Play should show a better message like "Your Android version is not
> supported" but I thought www.mozilla.org had a similar message for
> non-supported platforms. I'll take a look at what's happening here.

Yeah, "Your Android version is not supported" should be stated instead of "No such app found." at https://www.mozilla.org/en-US/firefox/channel/android/
Oh you said "I'm using Firefox 52 on Android 4.4.2" so the phone has been upgraded from Jelly Bean to KitKat. Then your OS should be still supported and Google Play should offer Firefox Beta.

I'm asking the release engineering team for help...
Component: Pages & Content → Releases
Product: www.mozilla.org → Release Engineering
QA Contact: rail
Version: Production → unspecified
I recently excluded some non-neon ARM devices from downloading Beta 53, in bug https://bugzilla.mozilla.org/show_bug.cgi?id=1305815#c31. 

I didn't include the Galaxy Express 2 and it's still listed as supported on the Google Play store for Beta 53. If the Galaxy Express 2 uses a processor that doesn't support NEON then maybe that is part of the problem.
Kevin, any ideas here?
Flags: needinfo?(kbrosnan)
I think the problem may be that the amended patch in bug 1305815 did not actually land on aurora or beta. If that's true we can probably fix this for the next beta release (Next Tuesday).
status-firefox52: --- → fixed
status-firefox53: --- → affected
status-firefox54: --- → affected
status-firefox55: --- → fixed
tracking-firefox53: --- → +
tracking-firefox54: --- → +
Component: Releases → General
Product: Release Engineering → Firefox for Android
QA Contact: rail
Looks like that was the issue.  Thanks for reporting it! 
If you can, would you mind checking back after next Tuesday for a beta update to make sure it does work?

Dylan, maybe you can follow up next week too if you have similar hardware (from https://bugzilla.mozilla.org/show_bug.cgi?id=1305815#c39)
Flags: needinfo?(public)
Flags: needinfo?(droeh)

Comment 10

7 months ago
Thanks for catching that the patch for bug 1305815 didn't actually get pushed to aurora or beta, but I don't think that has anything to do with the problem described here. The Galaxy Express 2 does support NEON, and at any rate the patches I've landed to end NEON compatibility will (for 53+) prevent Firefox from launching on non-NEON devices; they shouldn't have any effect on installation from the play store.
Flags: needinfo?(droeh)
Does this device have Google Play installed?
Flags: needinfo?(kbrosnan)
(Reporter)

Comment 12

7 months ago
(In reply to Kevin Brosnan [:kbrosnan] from comment #11)
> Does this device have Google Play installed?

Yes.
Flags: needinfo?(public)
I can't reproduce the behavior on a Galaxy S5, which is the closest device I have to the reporter's.
Created attachment 8850233 [details]
bug-1349222-market-links.html

Hmm, perhaps it's a bug of the system or device, just failing to parse the link with a referrer code... Reporter, can you please test the attached HTML page containing links to Google Play?
Assignee: nobody → kohei.yoshino
Flags: needinfo?(public)

Updated

7 months ago
Assignee: kohei.yoshino → nobody
Comment on attachment 8850233 [details]
bug-1349222-market-links.html

* 1st and 2nd link should open the Google Play app
* 3rd and 4th link should open Google Play in the browser

(I just tested it myself with my Nexus 5X)
(Reporter)

Comment 16

7 months ago
(In reply to Kohei Yoshino [:kohei] from comment #15)
> Comment on attachment 8850233 [details]
> bug-1349222-market-links.html
> 
> * 1st and 2nd link should open the Google Play app
> * 3rd and 4th link should open Google Play in the browser
> 
> (I just tested it myself with my Nexus 5X)

All download links on https://www.mozilla.org/en-US/firefox/channel/android/ says "No such app found.".
Flags: needinfo?(public)
How about the links on attachment 8850233 [details] ?
(Reporter)

Comment 18

7 months ago
(In reply to Kohei Yoshino [:kohei] from comment #17)
> How about the links on attachment 8850233 [details] ?

Here's my results:
* 1st and 2nd link says "No such app found."
* 3rd and 4th link opens Google Play in the browser
Thanks! Then something goes wrong with your Google Play app... :(
(Reporter)

Comment 20

7 months ago
(In reply to Kohei Yoshino [:kohei] from comment #19)
> Thanks! Then something goes wrong with your Google Play app... :(

Can we state a warning about this on https://www.mozilla.org/en-US/firefox/channel/android/?
I don't necessarily want to block the device for everyone from only one report. 
Can you report the error to Google?
It sounds like this isn't a Firefox problem but some issue with the Play Store app.
I'm leaving this open; it sounds like it isn't our bug, but I have some doubt. 
Since we can't replicate the issue, I don't think there is any reason to track the bug.
status-firefox53: affected → fix-optional
status-firefox54: affected → fix-optional
status-firefox55: fixed → fix-optional
removing tracking flags as per comment 23
tracking-firefox53: + → ---
tracking-firefox54: + → ---
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