Unable to add nodes to community structure.

RESOLVED FIXED

Status

support.mozilla.org - Lithium
Knowledge Base Software
RESOLVED FIXED
a year ago
a year ago

People

(Reporter: Joni Savage ("need info" me), Assigned: Joni Savage ("need info" me))

Tracking

Details

Attachments

(1 attachment)

(Assignee)

Description

a year ago
Steps to reproduce:

1. Sign in to SUMO (I also tried Staging).
2. Go to Community Admin, then community structure.
3. Drill down to "Firefox Focus" in Mozilla Support English node.
4. Click "Create New" -> Knowledge Base in the menu.

Expected result: A box will appear with fields allowing you to enter the name for the new node.
Actual result: A box appears but it's empty.

I tried this in Staging, Production and Live and got the same result.
(Assignee)

Updated

a year ago
Flags: needinfo?(rtanglao)
(Assignee)

Comment 1

a year ago
Created attachment 8849704 [details]
screenshot of blank box
Assignee: nobody → jsavage
this is working for me now on both stage and production
screenshot:https://www.flickr.com/photos/roland/33541212136/in/dateposted-ff/
please try again :jsavage and if it doesn't work, needinfo madalina to file a support case
Flags: needinfo?(rtanglao) → needinfo?(jsavage)
(Assignee)

Comment 3

a year ago
Thanks, it works now.
Status: NEW → RESOLVED
Last Resolved: a year ago
Flags: needinfo?(jsavage)
Resolution: --- → FIXED
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