1350162 - Sticky Keys doesn't work for shift+buttons [was Two-Handed Tasks]

Status: RESOLVED WORKSFORME

(Thunderbird :: Disability Access, defect)

Description

[MarjaE]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170316213829

Steps to reproduce:

Some Thunderbird tasks require two hands.


Actual results:

For example, the standard way to switch from html to plain text is to use shift+click when clicking write or reply.

(With Mac Sticky Keys, shift *then* click leaves things in html. I haven't tested Linux and Windows versions.)

Fortunately, there's another way under the options menu.


Expected results:

* Any command which requires key+click is an accessibility problem.

* Some commands which require distant keys can be an accessibility problem, depending on keyboard layout.

* Any command which uses numbered function keys is an accessibility problem on the Mac - the fn modifier key doesn't work with Sticky Keys.

* Some help pages which assume that users can use two hands:

http://kb.mozillazine.org/Font_settings_in_Thunderbird

http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Viewing_Headers (duplicate)

http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird

http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Create_Mailing_List "(some people may need to hold Ctrl key when drag-and-dropping)"

Comment 1

[Wayne Mery (:wsmwk)]

I tested 60.6.1 on win7 with shift+Write and shift+Delete - both fail.

Is it known whether sticky-keys should work with buttons?

Comment 2

[Wayne Mery (:wsmwk)]

The following raise the question of whether there are core issues:

• Bug 411669 - Selecting multiple items breaks when accessibility setting "sticky keys" is activated
• Bug 732997 - Can't select multiple mails using Windows "sticky keys"
• Bug 873874 - Modified mousedown events blocked, polluted, or misreported
• Bug 1302381 - Add helper function for WidgetInputEvent to check if we should handle the event with modifiers

Comment 3

[Alex ARNAUD]

I'm really sorry. I don't have the time to look at this issue.

Best regards,
Alex.

Comment 4

[Wayne Mery (:wsmwk)]

Is any of this better for you with newer versions?

Comment 5

[MarjaE]

Tested with plain text vs. html; Shift+Click works in 115.

Comment 6

[Wayne Mery (:wsmwk)]

Thanks for testing