Thunderbird stopped receiving emails at 5:30 AM EDT on Sunday March 26th. I updated, checked my ISP, all are up to date and emails are coming in on the ISP. I keep getting a password error message on Thunderbird. How can I fix this?

RESOLVED INVALID

Status

Thunderbird
Untriaged
RESOLVED INVALID
a year ago
a year ago

People

(Reporter: mhanners, Unassigned)

Tracking

45 Branch

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [sec-insecure-third-party-site-reviewed][support])

(Reporter)

Description

a year ago
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170316213829

Steps to reproduce:

Went to thunderbird/mozilla website. Downloaded the newest version. No improvement. Called my ISP, Time Warner Spectrum. Emails are coming in normally there, password works on the ISP. Thunderbird is not recognizing it and keeps sending error messages. Using version 45.8.0


Actual results:

Thus far there has been no change. At this time I cannot use Thunderbird.
The friendly people in support forum have more experience in helping with these issues. Please post a support request at https://support.mozilla.org/t5/Thunderbird/bd-p/Learn-Basics  Plus this isn't likely a bug, so => invalid
Status: UNCONFIRMED → RESOLVED
Last Resolved: a year ago
Resolution: --- → INVALID
Whiteboard: [support]
Whiteboard: [support] → [sec-insecure-third-party-site-reviewed][support]
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