135110 - Printing from Mozilla 0.9.9 20020326 to HP LaserJet 4000 fails

Status: VERIFIED INVALID

(Core :: Printing: Output, defect)

Description

[Dave Thompson]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.9) Gecko/20020326
BuildID:    20020326

I was having this problem with Mozilla 0.9.8, as well.  My current version of
Mozilla, 0.9.9 is that which is distributed via the RedCarpet installer for
Ximian Gnome.  This is a RedHat 7.2 system.

The problem is that if I click File -> Print, and attempt to print a web page, I
get the error "40 EIO 2 BAD TRANSMISSION" on the LCD panel of my HP LaserJet
4000.  Similarly, if I print the page to a file such as mozilla.ps, I can view
the PostScript file perfectly fine in Ghostview, however printing that file to
the printer with lpr causes the same problem.  I have tried printing both in
color and greyscale and had no luck with either.

Reproducible: Always
Steps to Reproduce:
1. Click File -> Print
2. Choose greyscale or color output
3. See error on printer

Actual Results:  40 EIO 2 BAD TRANSMISSION error appeared on the HP LaserJet
4000 LCD panel

Expected Results:  Printed the web page

Comment 1

[Vadim Berezniker]

google gave me this page:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x514a1aca6930d611abd50090277a778c,00.html

this doesn't seem to be a mozilla problem ...

Comment 2

[Jerome Lacoste]

Given the last comment and the fact that printing with lpr shows the same
problem, should be marked INVALID.

Comment 3

[sujay]

marking INVALID per comments...

REOPEN if anyone disagrees.

Comment 4

[sujay]

verified. REOPEN if anyone disagrees...