135164 - ibm.com - displays blank (grey) page

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English US, defect)

Description

[a_geek]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.8+) Gecko/20020226
BuildID:    2002022613

this page should be a customizer for a notebook computer
but fails to display anything except a grey space

Reproducible: Always
Steps to Reproduce:
1.click on link
2.see grey page
3.

Actual Results:  I see a blank page showing the correct title

Expected Results:  I expected to see a configurator

I have accepted cookies from the site and enabled JavaScript, but not Java.

btw, seeing that bugzilla gleaned a 0.9.8+ revision from my browser, I'll retry
with 0.9.9

Comment 1

[Vadim Berezniker]

worksforme linux trunk 20020402302

you might want to get a nightly instead of 0.9.9 if you really want to be sure

Comment 2

[Vadim Berezniker]

this works in 0.9.9 as well. the middle space stays empty for a couple of
seconds but contents is then loaded.

Comment 3

[Brant Gurganus]

Works for me
2002040303/WinXP

Reporter: If it still occurs with a new build, reopen.

Comment 4

[Vadim Berezniker]

You shouldn't be so fast to mark a bug WORKSFORME, especially if you're on a
different OS.

There is chance that this might be a valid bug under certain circumstances.
Reopening. 
(Brant: this bug was filed today. You were too quick to judge, the reporter
hasnt even responded yet. )

Comment 5

[basic]

need a better testcase. The above url doesn't work

Comment 6

[basic]

from reporter's email:
> need a better testcase. The above url doesn't work

Hmmm? The URL is probably generated dynamically and seems to
include session information. FWIW, try to go to "laptops",
then to the "A" series, then choose the "Value" one and say
"customize". This should do it (it does for me, everytime).

----
reporter: next time please post comments to the bug report via bugzilla.

Comment 7

[Vadim Berezniker]

Attachment: html we see

only a problem the first time around. on consequent loads it's fine.
site might think this is old netscape. havan't really looked at it yet.

Comment 8

[Kai Lahmann (is there, where MNG is)]

blank white here.

Comment 9

[Bob Clary [:bc] (inactive)]

->evang500

Comment 10

[Michael Gabriel]

attachement is a frameset pointing to 404s, impossible to reproduce.

Comment 11

[Michael Gabriel]

URL WFM now !

Comment 12

[Bob Clary [:bc] (inactive)]

per comments -> wfm, if this is still a problem for you then please reopen and
give steps on how to reproduce (not just the final session dependent url)

Comment 13

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg