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Request to have account deleted Bboy77 New User

RESOLVED FIXED

Status

support.mozilla.org - Lithium
Contributor and Question Forums
RESOLVED FIXED
7 months ago
5 months ago

People

(Reporter: guigs [guigs] PST (please needinfo me!), Assigned: guigs [guigs] PST (please needinfo me!))

Tracking

Details

(Whiteboard: [li-00141559], URL)

Attachments

(2 attachments)

This user has requested to have the account deleted in this discussion thread: 
https://support.mozilla.org/t5/Firefox/How-do-I-delete-my-Mozilla-Support-Account/m-p/1383305#M1043254

In the lithium documentation there is a button on the Admin panel that can delete the account, however this is not visible for rmcguigan or vesper. 

We may need to find the admin that can do this or ask for a Lithium support ticket. 

Documentation how to close an account: https://community.lithium.com/t5/Default-user-profiles/Close-community-member-accounts-Admin-only/ta-p/255064
Do any of the admins see the button to close a user account with the above documentation?
Flags: needinfo?(rtanglao)
Flags: needinfo?(pmcclard)
Flags: needinfo?(mana)
Flags: needinfo?(jsavage)
(Assignee)

Updated

7 months ago
Assignee: nobody → rmcguigan
I don't see that setting in my version of the admin. I think Madalina might have the proper permissions.
Flags: needinfo?(pmcclard)
(In reply to Patrick McClard;pmcclard from comment #2)
> I don't see that setting in my version of the admin. I think Madalina might
> have the proper permissions.

i don't see that "Close account" button/setting either, see attached screenshot
Flags: needinfo?(rtanglao)
Created attachment 8867789 [details]
Screenshot 2017-05-15 10.24.01.png

screenshot showing that rtanglao doesn't see "Close account" button either
I filed a Lithium Case today  
Lithium Case Created: 00141559

Updated

5 months ago
Flags: needinfo?(mana)
Whiteboard: [li-00141559]
Now users will have an option to close their own accounts. Admin can see the "Close Account" button now. However in order to enable a user to close their own account by default you will need to enable these permissions for the default user: https://community.lithium.com/t5/Default-user-profiles/Enable-community-members-to-close-their-own-accounts/ta-p/183375

The link will only work for lithium community members - apologies for the metaphorical CORS.
Status: NEW → RESOLVED
Last Resolved: 5 months ago
Resolution: --- → FIXED
(Assignee)

Updated

5 months ago
Flags: needinfo?(jsavage)
Created attachment 8871843 [details]
2017-05-26_1005.png
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