1352662 - Crashes with macOS 10.12.4 when accessing the newsgroup folder

Status: RESOLVED DUPLICATE of bug 1158578

(Thunderbird :: General, defect)

Description

[Patrick Brunschwig]

I have regular crashes with Thunderbird 52.b4 since I upgraded from macOS 10.12.3 to 10.12.4.

The crashes happen repeatedly when I click on my newsgroups account (news.gmane.org).

Crash reports: 
bp-1585c27f-bb46-4920-9906-7fc792170401
bp-6117ed1d-d72b-452e-9059-c32822170401

Comment 1

[Patrick Brunschwig]

Sorry, but the crash ID bp-6117ed1d-d72b-452e-9059-c32822170401 is the same ID as my crash ID, but it's not my crash.

Comment 2

[Wayne Mery (:wsmwk)]

(In reply to Patrick Brunschwig from comment #1)
> Sorry, but the crash ID bp-6117ed1d-d72b-452e-9059-c32822170401 is the same
> ID as my crash ID, but it's not my crash.

Because the version doesn't match?

We can better track your crashes if you put in an email address - even if it is fake :)

> The crashes happen repeatedly when I click on my newsgroups account (news.gmane.org).

What are your other crash reports?

Comment 3

[Patrick Brunschwig]

I unfortunately forgot to turn on crash reports earlier.

I just had the following crash which strangely resulted in two crash reports:
bp-ac7054cf-3831-4a3b-bdcd-2afd22170402
bp-527ce174-5fee-45d9-90ee-1296d2170402

Even though the crash seems to indicate an issue with folder compacting, it always happens when accessing the newsgroup folder.

Comment 4

[Wayne Mery (:wsmwk)]

Patrick...


(In reply to Patrick Brunschwig from comment #0)
> I have regular crashes with Thunderbird 52.b4 since I upgraded from macOS
> 10.12.3 to 10.12.4.
> 
> The crashes happen repeatedly when I click on my newsgroups account (news.gmane.org).
> 
> Crash reports: 
> bp-1585c27f-bb46-4920-9906-7fc792170401
[@ EMPTY: no crashing thread identified; ERROR_NO_THREAD_LIST ] 52.0b4 


(In reply to Patrick Brunschwig from comment #3)
> I unfortunately forgot to turn on crash reports earlier.
> 
> I just had the following crash which strangely resulted in two crash reports:
> bp-ac7054cf-3831-4a3b-bdcd-2afd22170402
[@ nsImapMockChannel::Close ]  52.0a2 

> bp-527ce174-5fee-45d9-90ee-1296d2170402
another  [@ EMPTY: no crashing thread identified; ERROR_NO_THREAD_LIST ] 52.0b4 
 
> Even though the crash seems to indicate an issue with folder compacting, it
> always happens when accessing the newsgroup folder.

Does it happen if you disable automatic compact?

> I have regular crashes with Thunderbird 52.b4 since I upgraded from macOS 10.12.3 to 10.12.4.

On what date did you update?

Not many user crash comments mention newsgroups. Most that do are nsDocShell::EndPageLoad 54.0a1 bp-c58ff0de-1fc5-44b5-98f1-391782170207 which was related to bug 1336802.  But it states 52 is unaffected

Comment 5

[Patrick Brunschwig]

I'm using a MacBook Pro Retina 13", Mid 2014.

I have no crashes without automatic compacting of folders.

Comment 6

[Wayne Mery (:wsmwk)]

(In reply to Patrick Brunschwig from comment #5)
> I'm using a MacBook Pro Retina 13", Mid 2014.
> 
> I have no crashes without automatic compacting of folders.

That would make this a duplicate of bug 1158578. The fix will come in 54.0b1

Comment 7

[Jorg K (CEST = GMT+2)]

Note that bug 1158578 is *only* about IMAP folders and this bug here seems to be related to news folders. So I would doubt that this bug here is fixed. Please reopen if the crashes persist.